Integrated Application Paging
One Central Platform for All Alert Management
- Highly reliable, automatic, wireless SMS text alerts to mobile phones or pagers
- One application to channel all your messages through
- Capability to manage system alerts, network notifications, SQL server alerts, or critical system alarms
- Wireless notification sent to the one right person at the right time
Having the right alert management software can mitigate the impact of a problem and speed event resolution. Whether it is to manage a help desk’s day-to-day operations or a solution for critical incident management with full event alerts, integrating SMS text or voice messaging software with your applications enables valuable communication for any organization. Wireless paging software that can send SMS text or voice messages to any phone or pager from any application has become indispensible in many organizations.
HipLink Application Messaging is a robust, highly scalable messaging solution that enables easy integration with any software application, instantly sending text alerts to any SMS text or voice enabled wireless device, mobile or land cell phone, PDA, or pager with vital, real-time information.
HipLink supports all-carrier communications. Protocols such as SNPP, WCTP, BES, HTTP, MHTTP, GSM, TAP, UCP, and SMTP are easy to use with no incremental message costs. Easy SMS text messaging software for all carriers are available in one package.
HipLink Application Paging can be integrated into any third-party application including IT and network operations software, CRM, ERP, inventory control software, building management software and other applications that need wireless one-way or two-way communications. Out-of-the-box integrations include NetIQ AppManager; Remedy ARS Help Desk; HP Operations, Network Node Manager, and Service Desk (formerly HP OpenView). Detailed integration notes are available for CA Unicenter; Microsoft MOM; Tivoli; Peregrine; Heat; Nimbus; Solar Winds; Nagios and others.
To ensure that the appropriate individuals are reached, HipLink offers sophisticated grouping features such as escalations, on-duty, round robin, broadcast and multi-device grouping. All of these groups may be nested to assure that messages will be delivered in real time and ensure response.