News & Events

Customers can Leverage Forum, Knowledge Base and Download Center Resources


LOS GATOS, California – July 10, 2013 – HipLink® Software, a leading provider of wireless messaging and notification solutions, today announced it has launched a new Customer Portal.  The web portal is designed to facilitate customer engagement within the HipLink customer community. Customers can be apprised with up to date information from HipLink support, participate in the discussion Forum, peruse the Knowledge Base for answers to common questions and access product downloads.

Pamela LaPine, CEO, commented, “Providing outstanding customer support is one of our core competencies, because many of our customers are hospitals and public safety first responders who use HipLink Software for critical, life saving situations. By developing our new customer web portal, we are creating another means for customers to communicate with each other and us to get the right information when they need it.”

Michael Henkelman, Technical Operations Manager for HipLink added, “HipLink has evolved through continuous design and innovation for twenty years with many features being driven by the needs of our customers. In addition to offering more support, the interactive forum and discussions will provide our customers with a collaborative environment to share how they are using HipLink and be able contribute even more to our continued product development.”

Customers of HipLink Software can access the new web portal by visiting A portal link at the top of the web page will direct them to register. Once registration has been verified, they’ll be sent a login ID and password.

About HipLink Software

HipLink Software, a premier provider of wireless text and voice communication solutions, was founded in 1993 with corporate headquarters in the heart of California's Silicon Valley. As a stable, profitable, woman-owned business with a long history of innovations in the industry, HipLink Software has demonstrated intense commitment to its products and its customers. The company has grown to serve customers worldwide across all industries to meet the needs for IT service alerting, alarm management, emergency response, mass notification and business continuity. Customers include Wells Fargo, Unisys, Kaiser Permanente, Honeywell, St. John Medical Center, Massachusetts DOT, O'Hare International Airport, Thomson Reuters, Verizon, Cablevision, Government of Alberta Canada, Westchester County, Toronto Police Department, and Lockheed Martin, to name a few. For additional information on HipLink, please visit

HipLink is a U.S. registered trademark of HipLink Software, Inc.

For press inquiries, contact:
Vaughn Marie Gouff
Marketing Manager
HipLink Software
Email: vgouff