News & Events

Using Automatic Notification to Expand Dispatch Effectiveness and Exploring Smartphone Technology for an Alternative to SMS Supporting Encrypted Messaging


LOS GATOS, California – October 1, 2013 – HipLink® Software, a leading provider of wireless messaging and notification solutions, today announced that CEO, Pamela LaPine, will be presenting as a subject matter expert at Motorola Solutions’ ICC User Conference and Training being held in Nashville, Tennessee, September 29 through October 2, 2013.

 We support the public safety officials and emergency responders in our communities and know very well that lives depend on the reliability and immediacy of getting information to these individuals,” commented Pamela LaPine, CEO of HipLink. “This face to face opportunity with Motorola CAD users allows me to hear their personal stories and challenges as well as to allow me to provide information and answer questions of how to best leverage their systems to get the messages delivered reliably, securely, and completely.”

LaPine added, “Understanding the variables of delivering messages through protocols, gateways, carriers, and devices can be overwhelming and it is important to understand them so that systems can perform for them. Lives depend on it; whether it is first responders or the people they serve.”

HipLink’s technology integrates with Motorola’s CAD systems and empowers dispatchers to get information out to all of the right people immediately and reliably. It is the robust features which HipLink brings to the CAD that can automate tasks or send various messaging at once rather than having the dispatcher look up information for circumstantial procedures or make phone calls. Time to dispatch messages can be reduced from minutes to only a few seconds. Everyone is informed.

The conference attendees consist of public safety communications professionals and user groups who coordinate and streamline communications across public sectors and with the community.

For more information about Motorola Solutions, go to

About HipLink Software

HipLink Software, a premier provider of wireless text and voice communication solutions, was founded in 1993 with corporate headquarters in the heart of California's Silicon Valley. As a stable, profitable, woman-owned business with a long history of innovations in the industry, HipLink Software has demonstrated intense commitment to its products and its customers. The company has grown to serve customers worldwide across all industries to meet the needs for IT service alerting, alarm management, emergency response, mass notification and business continuity. Customers include Wells Fargo, Unisys, Kaiser Permanente, Honeywell, St. John Medical Center, Massachusetts DOT, O'Hare International Airport, Thomson Reuters, Verizon, Cablevision, Government of Alberta Canada, Westchester County, Toronto Police Department, and Lockheed Martin, to name a few. For additional information about HipLink Software, please visit

HipLink is a U.S. registered trademark of HipLink Software, Inc.

For press inquiries, contact:
Vaughn Marie Gouff
Marketing Manager
HipLink Software
Email: vgouff