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Benefits of an Alert Management System During a Medical Emergency

Effective emergency notification alerts are critical in the world of healthcare. It is vital for medical professionals to have an alert notification system that is reliable and able to reach all members of a care team immediately. HipLink is a mobile communication software system that is used at many large hospital centers. The alert management system integrated within the software makes medical communication on a large scale manageable, while improving the organization’s overall communication strategy. The HipLink alert management system is relied on during medical emergencies.

Improved Response Time in the Hospital

During a medical emergency, every second matters. Wasting time with slow, inefficient communication can be a matter of life or death. During these emergencies, trauma teams use HipLink to communicate critical information. At the scene, the ambulance team can quickly communicate their assessment of the situation. Templates are built into the communication software, so the first responders do not have to spend time typing out a detailed message. The alert notification will then be sent to all members of the trauma team. Once the patient reaches the hospital, the nurses and doctors on call will already be informed about the emergency and have a plan of action. The quick response time helps increase a patient’s chance of survival. The alert notification can also be sent to all types of devices including any smartphone, standard cell phones, IP phones, pagers, or to voice mails via text to speech. HipLink works on Wi-Fi and cellular networks which further improves response time ensuring that there will not be gaps in service.

Improved Response Time Outside of the Hospital

Outside of the hospital, HipLink is effective at improving response time to emergencies in nursing homes. HipLink allows the organization to integrate with patient alarm systems and emergency exit doors. In case of an emergency, the patient pulls an alarm, and all caregivers get an alert. The closest nurse can respond, letting the others know they are responding. If an emergency exit door is open, the caregivers are alerted, so they can investigate quickly. 

Coordination Between Care Team Members

In addition to improved response time, HipLink allows for seamless coordination between all members of a patient care team. Through the HipLink Software, information such as patient updates can be sent during an emergency to all professionals on the team. To ensure message delivery, escalation alerts can be created, giving each designated staff member the alerts that they need to respond to. This coordination can occur at all different levels and be used by a variety of different medical professionals including physicians, nurses, EMTs, or members of a trauma team. All communication is encrypted and HIPAA compliant. 

Communication is key to resolving any medical emergency. The alert notification system in the HipLink Software helps to improve response time and coordination between patient care team members. HipLink is easy to use, extremely reliable, and can be integrated into legacy hospital communication systems and software. Contact HipLink today to learn more about why our mobile app is called the “Easy Button.” 

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3 Ways HipLink Will Change Your Communication Strategy

In the healthcare world, fast, reliable communication is vital. When caring for a patient, there are often multiple levels of caregivers that need to be given information. From the EMT bringing the patient in, to the nurse eventually assigned to the patient, to the clinicians running vital testing, and the physicians who will work to find a solution, it is crucial to be in the loop and have all the most current health information. Mobile communications make management of your healthcare needs much more manageable. HipLink offers a mobile communication software that is extremely reliable.

HipLink can change the communication strategy at any hospital:

Improved Communication Between all Caregivers

A patient in the hospital sees many different faces during their stay. In a given night, they could see an EMT, emergency room doctor, emergency room nurse, and a floor doctor and nurse when admitted. With so many people working on one case, all communication is crucial. Enter HipLink. HipLink is a secure communication software platform that can help healthcare professionals decrease incident response time and work towards a resolution more effectively. With the ability to send real-time, secure messages, escalation alerts and patient updates, all medical professionals can stay in the loop and be aware of all pertinent situations. Whether it is physcian-to-physcian, phycisian-to-nurse or EMT-to-trauma team or other clinicians, HipLink improves communication at every level. HipLink is also able to create “on-duty” groups to ensure that all appropriate members of a care team are receiving information, and ensuring that those who don’t need the message are not inundated with messages that they don’t have to take time to read, reducing alert fatigue. HipLink works on both Wi-Fi and cellular networks so no need to worry about gaps in service. 

Clear Interface

HipLink is simple to use. Smartphones, standard cell phones, tablets, pagers, and IP phones all are supported by HipLink. The messages sent via the HipLink app on phones are fully encrypted to ensure patient confidentiality and HIPAA compliance. The straightforward design of HipLink makes it easy for medical professionals to use. Medical communication works best when all parties involved understand the communication strategy and the mobile interface.

Integration with Existing Systems

Your medical center may already have a communication strategy in place. Not to worry - HipLink easily integrates into existing systems. These systems include Nurse Call, EMRs, laboratory systems, Bed tracking, and more. Integrate HipLink into your existing hospital system and allow it to improve your communication strategies.   

Each step of a hospital’s communication strategy is critical to providing the best patient care. HipLink uses a mobile communications system that is easy to use, simple to integrate, and will greatly improve communication between hospital staff members. Contact HipLink today to learn how our product can further improve your hospital’s communication strategy.        

 

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b2ap3_thumbnail_shutterstock_412487080.jpgWith all the buzz about artificial intelligence, machine learning, and the internet-of-things that’s taken hold of medical advancement, it’s easy to forget that the average hospital still relies on disparate, legacy communication systems. HipLink Software solves this problem.

The benefits of HipLink unifying communication systems under one platform are numerous. Here are five strategies that healthcare providers can use to help streamline their internal communication.

1. Make Dependability a Priority

Current communication channels in hospitals lack dependability; there’s no one communication protocol that guarantees the message gets there. Unanswered pages or unread texts mean clinicians are at a standstill until the appropriate person is located.

Instead, IT staff should look to integrated communication solutions that use structured flows to automatically connect with the right person. These systems use built-in, automatic escalations and flowcharts to determine who should be contacted next—and then connects with that individual until the issue is resolved.

2. Message the Right Person at the Right Time

In large organizations, it’s difficult to locate specific individuals or teams without alerting more people than necessary. However, a comprehensive communication platform can connect directly to a clinician's device, whether it's a smartphone, pager, IP phone, or even desktop. These solutions can be customized for specific users and may include anything from billing errors to emergency codes from a patient’s bedside monitoring system.

3. Consolidate Your Transmissions

The sheer number of communications sent in hospitals makes it hard for physicians to know which alerts are true emergencies that require medical intervention. Alarm interruption is becoming a real issue. By switching to a centralized communication system that targets the right person only when they are needed, physicians can rest assured that every alert they receive actually requires attention.

4. Reduce Your Number of Devices

Modern hospitals thrive on multi-channel communications that include texting, email, pagers, IP phones, and more. Each clinician needs the option to define the best means of communication for them at any time of the day or night and needs access to secure communication for patient information.

Newer messaging solutions offer a centralized platform for all communications. These communication systems reduce the clutter by providing a single platform to unite and efficiently communicate via these disparate channels.

5. Create Templates

Every second counts for first responders and trauma teams. Rather than recording information by hand and sending it from person to person, imagine how much time would be saved with messaging systems that features built-in templates.

If a patient is being rushed to the ER, the trauma nurse can use pre-defined parameters and dropdown menus to populate a complex message quickly with all clinical data. This information can be relayed to the hospital’s trauma teams and on-call medical personnel, creating a standardized information flow that is faster, more efficient, and more helpful to the clinical staff.

Communication Efficiency Saves Lives

Clinicians bear a heavy burden that can’t rely on disjointed communications. If your organization still has a long ways to go in establishing efficient communication solutions, contact HipLink to learn more about our services or schedule a demonstration.

 

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    Wonderful articles
HipLink-Benefits of Emergency Messaging Software for First Responders

As more organizations turn to the use of emergency messaging software, first responders see a great advantage to having a system in place that uses this service. Hospitals, emergency management teams, and municipalities use emergency notification and mass communication programs to handle crisis management in a very efficient way.

 

With this brought to light, police and fire departments, and emergency medical services have integrated these software programs into their daily operations. The benefits span from unification and validity to response time and employee protection. With emergency messaging software, first responders can add an extra layer of protection to their job as the world continues to change.

 

Emergency Messaging Software Provides Consistency

 

One of the greatest advantages of centralized emergency message software for first responders is that it creates a level of consistency throughout each department that can be used for unification and accountability. With the integration of these software programs, responders can communicate in an easier and more effective way across the same system. Once employees learn to use the system, they can initiate notification campaigns that greatly benefit all involved. In addition to unifying your department, you will also benefit from the regulatory compliance needed to disperse emergency mass notifications.

 

Employee Protection and Security

 

When you use a centralized software platform, organizations benefit from rapid and reliable information about their personnel. This helps to get credible feedback on who needs assistance and who has failed to respond with an update on their status. Not only will you be able to keep tabs on your employee’s safety, emergency communication systems can enable you to quickly react to large-scale threats in your community. Major weather threats, pandemics, and terrorist activity can be rapidly reported across multiple platforms and to large numbers of people.

 

Emergency Messaging Software for the Public

 

Emergency messaging is also essential to the public at large. Targeted campaigns help avoid misinformation by distributing controlled messages that deter panic and rumors. Another benefit of the software is that it allows for faster response time with an increase in communication means. This benefit is particularly important because it can save lives. Through emergency messaging software, organizations easily deliver messages to large groups of people. If there is an imminent threat to the community, for example, police departments can notify hundreds or thousands of people at once. And, through acknowledgment receipts, organizations can ensure that the message has been delivered.

 

A centralized system for emergency messaging is a great asset. It can provide protection to the responders, the public, and even help to save lives of those in danger. What better way to increase the outcome of any incident than to implement a unified system that is easy and effective.

 

 

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HipLink - How Wireless Notification Software is Changing Public Transportation Communication

Wireless notification software has changed the way public transportation systems effectively communicate. Think about all the different modes of transportation available to people throughout the world today. Airliners, trains, trucks, and even small vehicles would not be able to function safely if there weren’t proper communication systems set in place.

 

Have you ever wondered where the updates come from on the electronic signs you pass on the highway? The transportation world has an intricate communication system to handle emergencies, reduce traffic buildup, and notify travelers of interruptions on the road. As the world continues to change, wireless notification software allows you to enjoy a safe and stress-free trip by land, rail, air or sea.

 

How Wireless Notification Software Works

 

Each day, twenty-four hours a day, some mode of transportation is used throughout the world. The transportation system is an essential part of our economy, our community, and our everyday lives. So, how do pilots, conductors, and truckers keep an open line of communication to ensure that their passengers are safe?

 

Through the integration of wireless notification software, the transportation industry can communicate large and small incidents that have the potential to disrupt business and risk the lives of your passengers. These powerful tools help a transportation company to communicate critical information in a fast and effective way. This is regardless of what device is being used, where you are, or what time zone you work in. Moreover, wireless notification software ensures solid coordination, fast delivery, and real-time communication that is essential to handle emergencies and to transport goods.

 

This software doesn’t only work within a company. Airport officials can alert maintenance crews, TSA employees, and airline representatives in the case of an emergency landing. Freight train conductors can jump into action when a piece of equipment fails with notification to emergency responders, public officials, and even media communication groups. And, delivery companies can save time and money by re-routing their trucks during road closures, traffic jams, and weather hazards. The possibilities are endless when you integrate wireless notification systems into your transportation company.

 

Advantages of Automatic Notification Software

 

In addition to safety advantages, the use of wireless notification software can improve your transportation business. The software is designed to integrate with your existing software applications, dispatch systems, access control systems, and any other programming you currently use. And, you have complete control over who gets notified and when. Users can be defined through the system with specific permissions and departments. This allows the software to be used for individual needs without the risk of security issues.

 

Because transportation problems affect large numbers of people at one time, the software is capable of handling tens of thousands of messages per hour. This will ensure that regardless of the demand of your transportation environment, your messages are delivered. Key personnel will be notified of runway closures, server failures, security breaches, weather warnings, or emergency response practices. Your messages will reach the right people immediately, so everyone involved can react in the fastest, safest way possible.

 

The transportation industry relies on fast and reliable communication to operate safely and efficiently. When you integrate wireless notification software for your communication needs, you can be sure your company will work to its fullest potential. Wireless notification software guarantees that emergency notifications and road interruptions don’t ruin the enjoyment of your passengers’ land, rail, air, or sea trip.

 

 

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