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HipLink Industry Solutions

  • Healthcare
  • Public Safety
  • Corrections
  • IT Alerting
  • Energy/Utilities
  • Transportation
  • Business Continuity
  • Other Solutions

HipLink-Icon-HealthcareUsing HipLink software empowers healthcare organizations with a reliable, server-based, wireless communication platform that instantly delivers messages to EMS personnel, trauma teams, on-call nurses, physician groups, IT personnel and more.

HipLink-Icon-OtherHipLink complements your current public safety efforts for both 911 and emergency operations systems by giving you an effective way to get wireless emergency alerts to any device serviced by a commercial carrier. Messages can be sent by either SMS text or voice from integrations with systems, like CAD, or manually from any desktop browser

HipLink-Icon-OtherHipLink is the powerful wireless test message software used by Sheriff Departments for jails and Wardens for prisons to improve operations, reduce costs, increase safety and provide a means for internal, public or victim notification. It’s advanced technology that quickly mobilizes key personnel across departments, agencies, and geographic locations.

HipLink-Icon-ITAlertNetwork downtime and application inefficiencies result in poor customer experience, declining employee performance, and potential lost revenue. Organizations are completely reliant upon their IT infrastructure and need to instantly alert the proper staff in the event of IT and network issues. Highly reliable SMS text alerts from a common alert management platform are an essential tool.

HipLink-Icon-EnergyUtilitiesEnergy and Utility companies that either harvest natural resources or provide consumer services are under constant scrutiny from industry watchers and the public alike. Any interruptions in the production-service demand supply chain can instantly raise fear and create knotty business problems. With well-publicized accidents in the foreground, flawless operations are often mandated and should an incident occur, energy and utility suppliers are required to demonstrate fast response.

HipLink-Icon-TransportationHipLink provides robust, wireless notification software that communicates critical information to any device, anywhere, any time. Designed to seamlessly integrate with existing software applications, dispatch systems, access control systems and more, HipLink provides powerful tools that ensure the right messages immediately reach the right people. Using HipLink, airport officials can immediately alert first responders, maintenance crews, TSA employees, airline representatives as well as public officials, and other outside groups.

HipLink-Icon-BusinessCrisis management in response to emergencies has become a vital component of ensuring employee safety, company reputation, safety of corporate assets and future financial results. As organizations develop contingency plans to deal with a multitude of emergency situations, the first step in all of these plans is communication. To be truly effective this communication should include wireless at its core.

HipLink-Icon-OtherHipLink is the wireless messaging solution used successfully across all organizations, from large Fortune 1000 enterprises to small businesses and to local government agencies. It works seamlessly to integrate with the existing network, and offers a wide range of flexible options through its modular design. We look forward to working with your organization and meeting the messaging requirements of your specific industry.

HipLink Products

HipLink Software has a full suite of products that meet virtually all needs for fast and intelligent communication and incident notification.



Integrated Application Paging
Desktop Paging
Hiplink Mobile Application
Automated Alarm Management
Mass Notification
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Testimonials

  • “Coordinated communication is the key to efficiently prepare for and respond to emergency events at all levels. HipLinkXS provides us with a very powerful tool for getting critical information out to effected portions of our communities in a timely fashion. This timely sharing of information can help us to mitigate the effects of a critical incident or disaster and potentially save lives. HipLinkXS is ideal for us because it’s a two-fold solution. We can use it as a professional communication tool in all of the agencies that may be involved in response to a disaster, and we can use it to send mass notification to the public.”

    Lt. Darrell Freitas, Stanislaus County Office of Emergency Services

  • “We are very pleased to have selected Semotus as our partner in this very important endeavor. The HipLink software will provide our Service with a comprehensive communications portal designed to communicate both internally and with community members we proudly serve. The Toronto Police Service is committed to being a world leader in policing through excellence, innovation, continuous learning, quality leadership and management. Our commitment is only strengthened through this partnership and we look forward to a successful implementation.”

    Michael Gottschalk, Staff Sergeant, Toronto Police Services

  • “In 2007, Kelsey-Seybold initiated a project to replace its existing paging system with a more robust solution. Our goal was to implement a system with a broader range of device support and depth of capabilities. Having completed the clinic-wide rollout of Epic for our practice management functions, the Clinic is actively involved in rolling out the EMR functionality of the Epic system. The ‘any time’ to ‘any where’ messaging capability is essential to providing quality care to our patients and high service response by our IT support teams.”

    Martin Littmann, Director of Information Technology, Kelsey-Seybold Clinic

  • ““We viewed the transition to HipLink as an opportunity to completely upgrade the messaging capabilities of Spillman Paging. With our previous vendor, Spillman Paging was limited to sending pages only as a text message to pagers and cell phones. With HipLink, now our users can reliably send messages to email, smart phones, fax machines, printers, radio networks, and voice using a variety of enterprise protocols.””

    MDoug Leffler, R&D Business Analyst, Spillman Technologies

  • “Almost immediately, we realized HipLinkXS offered all the functionality of the other product we evaluated, and more – an opportunity to quickly launch a simple, straightforward solution first that would solve our immediate problems.. In a nutshell, HipLinkXS lets us communicate a lot of information – a lot more effectively. Our next step will be to integrate HipLinkXS with our Remedy Help Desk so we can send and receive wireless alerts of trouble tickets. We’re pleased with the flexibility and results we’ve seen so soon from the software.”

    Carl Korody, IT Systems coordinator, Loblaw

  • “HipLink allowed us to centralize the management of our mission-critical alerts without taking away the scheduling flexibility each response group had come to expect. HipLink was able to complement our monitoring infrastructure without forcing us to redesign it. I was immediately impressed with HipLink’s extremely robust group scheduling and escalation, important features we particularly needed.”

    Ted Meisky, Director of Open Systems, Safelite Group, Inc.

  • "When Realty Executives decided to implement a centralized messaging system, I compared at least 8 different wireless messaging products during an extensive testing process. The trial version of HipLinkXS allowed me to test the product's full functionality, not just certain components. I decided on HipLinkXS because of its advanced technology - Internet capability, which will save me thousands in phone lines, alpha terminal leases, and network costs, the ability to send messages in all the current wireless protocols, and the departmental grouping feature which will save us at least an hour a day in administration time. Finally, I was impressed with the HipLinkXS tech support team - knowledgeable people who are experts in their field and quick to respond to my questions."

    Lance Ross, Director of Information Systems, Realty Executives

  • “We had several unique requirements and right from the beginning Semotus’ tech team was consistently responsive – quite different from what you often experience when dealing with some of the larger companies, Semotus addresses your issues right away, rather than force you to wade through several layers of tech support. That gave us a great deal of confidence to move forward with HipLink.”

    Charles Augustine, Princeton University

  • “Our partnership with Semotus Solutions is proving to be one that provides exceptional value to Southern Software’s customers. By combining the HipLinkXS wireless software with our CAD application, we can offer our clients a complete Emergency Response system that will significantly increase their response times to critical events.”

    Larry Caddell, Southern Software CEO

  • “In today’s fast-paced business environment, companies demand the reliability and availability of their business-critical networks, systems and applications. For this reason, immediate access to information regarding the health of these core resources is essential. By combining the actionable intelligence of InCharge with the powerful, real-time wireless capabilities of HipLinkXS, customers now have full confidence that these core resources will always be up and running.”

    Roger Pilc, COO, SMARTS