Notification Solutions for Healthcare
"Without a doubt, HipLink has played a key role in decreasing incident response time and resolution." – HMO Technical Support Manager
Using HipLink, organizations see faster deployment, shorter learning curves, and increased Return on Investment (ROI) for healthcare communication solutions including hospital paging and wireless paging systems.
- Call Center
- On Duty
- Trauma teams
- Rapid Response Team
- Bed rotation-turnover (patient tracking software) / Capacity Management
Easy Access – fully web-based for universal access
Encrypted, HIPAA compliant texting – critical communications on smartphones and tablets both alerts and HIPAA compliant chat
Advanced Communication Protocols — native protocols with no dependence on email
Custom Responses – create custom one-click responses for recipients
Voice and IVR – full functionality for delivery to any phone line with TTS technology
Two-Way Messaging – confirm delivery of messages, send instructions or request additional resources
Message Templates – simplifies the delivery of messages by pre-defining a template to send a complex message in seconds.
Departmental Permission – easy-to-define policies to control access and data view for increased security
Powerful Grouping – mobilizes any size group instantly. Group types include on-duty, escalation, rotation and broadcast groups that are easily defined.
Escalation – escalate critical messages or alerts messages automatically until they are acknowledged
Attribute Assignment – ad hoc query based on pre-defined characteristics for sending messages.
Accountability – full audit trail for all activity.
For those looking to compliment or replace their Emergin paging software solution with encrypted messaging or support for legacy functions, HipLink has out-of-the-box solutions with experience in migration in Emergin replacement projects for Wireless Office or Emergin Orchestrator.