Command Response When Every Second Counts
HipLink helps public safety teams deliver CAD-triggered and manually initiated alerts to the right responders, command staff, and partner agencies across SMS, voice, mobile, pager, and desktop.
Built for mission-critical public safety operations.
Supports high-volume alerting for teams and agencies.
Helps reduce manual workload during active incidents.
Available with secure, FirstNet Certified HipLink Mobile app.
Complete Public Safety Response Orchestration
From CAD dispatch to responder mobilization and interagency communication, HipLink helps public safety teams move critical information quickly and clearly.
CAD Integration
Ingest dispatch events and route by role and schedule
- Role-based routing
- Escalation rules
- Audit trail
911 Centers (PSAPs)
Reduce manual steps and improve acknowledgement visibility
- Targeted mobilization
- Operator command
- Response tracking
First Responders
Deliver actionable alerts to mobile and field teams
- Multi-channel delivery
- Acknowledge/escalate
- On-call support
Citizen & Community Alerts
Notify communities with consistent, controlled messaging
- Audience targeting
- Channel options
- Reporting
Multi-Agency Coordination
Coordinate across departments and partners
- Role-based groups
- Shared workflows
- Verified response
After-Action & Reporting
Prove what happened with time-stamped records
- Delivery logs
- Acknowledgements
- Escalation history
From Alert to Action—With Accountability
Ingest
CAD + system signals + operator messages
Route
Roles, schedules, escalation policies
Confirm & Prove
Acknowledgement + audit-ready record
Explore Public Safety Solutions
Deep-dive into specific capabilities built for public safety operations.
CAD Integration
Connect your Computer-Aided Dispatch system with HipLink for automated incident alerting.
911 Dispatch Centers
Automate alert routing from 911 calls to first responders with closed-loop acknowledgement.
IPAWS & Community Alerts
IPAWS-compliant mass notifications delivered across WEA, EAS, SMS, voice, and sirens.
Multi-Agency Coordination
Bridge communication gaps between agencies with unified alerting and coordinated escalation.
Mobile App for Public Safety
Field-ready mobile alerting with priority push notifications and GPS location sharing.
Mass Citizen Notifications
Reach entire communities in seconds with geo-targeted alerts across SMS, voice, email, IPAWS, and WEA.
Trusted Across Public Safety
911 Centers (PSAPs)
CAD-triggered mobilization and response visibility
- Automated routing from dispatch events
- Real-time acknowledgement tracking
Emergency Management
Multi-agency coordination and controlled messaging
- Cross-department notification workflows
- Consistent escalation policies
Field Operations
On-call escalation and acknowledgement in the field
- Mobile-first delivery options
- Schedule-aware routing
Integrations That Matter
Signal Sources
- CAD / Dispatch Systems
- Monitoring & Infrastructure Alerts
- Sensors / IoT Devices
- Manual Operator Input
Response Channels
- SMS/Text
- Voice Calls
- Mobile App Push
- Pagers
- Desktop Alerts
Collaboration & Systems of Record
- Microsoft Teams
- Slack
- Active Directory / SSO
- Service Desk Integration
Trusted by public safety teams
Public safety dispatch accountability
Learn how dispatch centers have achieved closed-loop accountability for critical communications. Metrics available on request.
Dispatch Operations Manager • Source: G2
Integrated Application Paging FAQ
No, HipLink integrates with existing systems and adds routing, acknowledgement, escalation, and audit trail.