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Enterprise IT Solutions

Close the Gap Between Alert and Action

HipLink helps IT and security teams automate alerting from integrated systems, route incidents to the right responders, and accelerate action through escalation, response tracking, cyber command and control, and ActionHub-driven workflows.

IT Monitoring Integration
On-Call Scheduling
Escalation Policies

Built for IT operations and incident response and cybersecurity coordination

Reduce MTTR with on-call routing and automatic escalation

Automatic alerting from integrated monitoring, ITSM, and security systems

ActionHub middleware for workflow automation and remote control

Complete IT Incident Coordination

From monitoring alerts to cyber events and remote operational actions, HipLink helps IT teams connect systems, people, and response workflows.

Automatic Alerting from Integrated Systems

Route critical alerts automatically from monitoring, infrastructure, ITSM, and other connected platforms to the right teams without relying on manual relay.

Incident Response and On-Call Escalation

Mobilize the right engineers for P1 and P2 incidents across multiple channels with escalation, response tracking, and clearer coordination during outages.

Cybersecurity Command and Control

Escalate security events from SIEM, cyber, and threat-monitoring systems to the right responders with workflows that support fast remediation and broader command-and-control coordination.

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From Alert to Action—With Accountability

STEP 01

Ingest

Monitoring tools, ITSM tickets, and manual escalation triggers

STEP 02

Route

On-call schedules, role-based routing, and priority escalation

STEP 03

Confirm & Prove

Acknowledgement tracking + SLA-aligned audit record

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Trusted Across Enterprise IT

Infrastructure Monitoring

Built for IT operations, incident response, and cybersecurity coordination. ServiceNow ITSM integration for ticket-triggered alerting.

Major Incident Response

Automatic alerting from integrated monitoring, ITSM, and security systems. Multi-channel delivery for time-critical incidents and outages.

ActionHub Extension

ActionHub extends HipLink with middleware, workflow automation, and remote control capabilities.
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Proof

Trusted by IT operations teams

Case Study

IT incident response and cyber coordination

Learn how Enterprise IT teams use HipLink to automate alerting from integrated systems, improve incident response, reduce MTTR, and support faster coordination during outages and cyber events.

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Testimonial
"Our on-call engineers used to miss alerts. With HipLink, every P1 incident gets acknowledged or escalated automatically with no more gaps.""

IT Operations Manager, Global Enterprise • Source: G2

Enterprise IT FAQ

No. HipLink is the communication and response layer that sits between your existing systems and the people who need to act, extending those tools with automatic alerting, escalation, and workflow coordination.

When every second of downtime costs.

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