Insights, Guides &amp; Proof for Critical Communications

10 Secrets to Choosing the Perfect Alert System

Key evaluation criteria for selecting an enterprise alerting platform. Covers delivery reliability, protocol support, in…

CASE STUDY ·Healthcare

Oklahoma Hospital — Trauma Paging and IT Alerting

Unified critical alerting for trauma activations and IT outage escalation

WEBINAR ·Healthcare

From Alert Noise to Operational Control: How Healthcare Teams Orchestrate IT, Facilities, and Operational Alerts in 2026

Hospitals don't suffer from a lack of alerts. They suffer from too many, routed to the wrong people, across too many sys…

At Grace Hospital HipLink Provides Critical Alerts Eliminating Alarm Fatigue

Grace Hospital is committed to providing the best clinical care to patients with complicated health conditions. It look…

HipLink Platform Overview

Complete feature specifications, supported protocols, deployment options, and platform architecture for HipLink wireless…

CASE STUDY ·Public Safety

The Death of Email to SMS

Why email-to-SMS gateways fail for critical alerting and what to use instead. Covers delivery latency, carrier filtering…

Sheriff Department — Operational and Emergency Notification

Integrated CAD-to-paging workflows for dispatch accountability

WEBINAR ·Cross-Industry

From Noise to Clarity: Alarm Management in 2026

This session covers the key trends reshaping alarm management and critical communications — from AI workflows and smart …

HipLink Critical in Maintaining Public Safety for Army Chemical Waste Facility

HipLink messaging software was the missing piece dispatchers in Tooele County, Utah needed to quickly disseminate text …

CASE STUDY ·Enterprise IT

Automated Alarm Management

Technical specifications for HipLink's alarm management module including SNMP, SMTP, API triggers, escalation policies, …

GUIDE ·Government

4 Steps to Improving Government Security

Practical steps for hardening communication infrastructure in government environments. Covers on-premise deployment, enc…

O'Hare Airport — IT Alerting & Emergency Notification

Automated system-triggered alerts with policy-based escalation for 24/7 IT operations

HipLink Partners with TCS to Provide Unified Critical Communications for FIFA

HipLink & TCS Offer New Enterprise Grade Communications Solution Effective communication means having everyone on t…

Mass Notification System

Capabilities overview for multi-channel mass notification — SMS, voice, email, paging, and mobile push with geo-targetin…

10 Secrets to Improving Cyber Security

Cybersecurity best practices for protecting critical communication infrastructure. Covers network segmentation, alerting…

CASE STUDY ·Government

Government of Alberta — IT Integrations Emergency Notification

Enterprise-wide emergency notification integrated with IT monitoring systems

HipLink Issued Patent for Delivery of Critical Voice Communications

If you’ve ever received a voicemail generated from an automated message, you’re likely familiar with the problems that …

HipLink Mobile Application

Feature details for iOS and Android mobile alerting including secure messaging, acknowledgment workflows, and on-call sc…

CASE STUDY ·Enterprise IT

Be a Bad Target: 2 Keys to Preventing Ransomware

Essential strategies for ransomware prevention in enterprise environments. Covers proactive alerting, backup validation …

Large Financial Institution — Operational Notification & IT Alerts

Operational notification and IT alerting for a major financial services organization

The Safelite Group Streamlines Critical Alerts with HipLink Software

In 1947, two Wichita, Kansas business partners opened a small auto glass shop. Forty-five years later, the single shop …

HipLink Corporate

Company overview, product portfolio, deployment models, and key differentiators for enterprise critical communications.

3 Stages of Ransomware Prevention

A three-stage framework for ransomware defense: prevention, detection, and response. Covers how critical alerting fits i…

CASE STUDY ·Healthcare

Large Hospital — IT Alerts

IT alerting implementation for a large-scale hospital system

AT&T’s Global Supplier Diversity Program Selects HipLink

HipLink is proud to announce that AT&T has accepted the company into its prestigious Global Supplier Diversity Prog…

Healthcare Solutions

How HipLink supports hospital operations with alarm routing, nurse call integration, Epic connectivity, and HIPAA-compli…

CASE STUDY ·Enterprise IT

3 Steps of Ransomware Response

Operational response playbook for ransomware incidents. Covers immediate containment alerting, stakeholder notification,…

Higher Education — IT Alerting & Operational Notification

IT alerting and operational notification for a higher education institution

The Spirit of Competition Is at the Heart of HipLink

If you have never been to a drag racing event, you are missing the time of your life. You get to walk through the pits …

CASE STUDY ·Energy & Utilities

Public Safety Solutions

CAD integration, first-responder paging, 911 center connectivity, and citizen mass notification capabilities for public …

Loblaw Grocery Chain — IT Alerts, Remedy Integration

IT alerting with Remedy integration for retail supply chain operations

Secure, Reliable Messaging and Ransomware

How do you keep your communication flow during a cyber attack? The recent cyber attacks in hospitals are raising many q…

The Joint Commission’s New Position on Patient Care through Text Messaging

On April 29 th , 2016, the Joint Commission announced its new position on patient care through text messaging. This is …

Transforming Healthcare with Mobile Health Technology

Mobile health technology is transforming the entire healthcare system. The combination of innovative data analytics and…

Top 5 Reasons for BYOD and Mobile Applications

Not too long ago, the use of mobile devices inside organizations was a foreign and often heavily debated concept. The r…

How to Effectively Implement Secure Text Messaging in Healthcare

Implementation of Secure Text Messaging (STM) affords healthcare providers a convenient, efficient method to communicat…

Keeping PHI Secure to Avoid HIPAA Data Breaches

In this rapidly advancing technological world, an increasing number of healthcare providers are incorporating electroni…

How Enterprises Can Improve Their Crisis Management Strategy

There is a shooter in the building. A patient is missing. A tornado is seven minutes away. There is a major fire in the…

The Undeniable Value of Mass Notification

Let’s be honest, we live in a dangerous world. From school shootings to bomb threats to gang activities, violence is sa…

The Gold Standard of Communication for Assisted Senior Living

Placing a loved one with Alzheimer’s or any other memory-impairing disease in an assisted senior living environment is …

Crucial Elements Every University Needs

Universities are not immune to emergencies such as fires, weather crises, mass shootings, and infectious disease outbre…

Improve Alert Response Time and Employee Productivity

Imagine you are the CEO of a large financial institution and your organization is losing approximately $1,000 per minut…

Why a Wireless Communication Strategy Is Crucial to Crisis Management

In today’s world, organizations encounter many different types of crises. Natural disasters, workplace violence, techno…

Effective HIPAA Compliant Solution – Without Compromise

The way healthcare professional’s access data is changing, but security needs to change to meet HIPAA standards. Access…

Enhance Clinicians’ Ability to Focus on Direct Patient Care

Grace Hospital in Ohio is commonly known as a high stress and high fatigue environment. Operating as a not-for-profit h…

Toms River Improves First Responder Communication

No one needs good communication like first responders. The information delivered by dispatchers can mean the difference…

Saving Lives through Improved Communication

Medical centers are in the business of saving lives, making patient survival rates heavily dependent on the expediency …

Advanced Technology That Improves Communication

Loblaw Companies Limited shaped and in many aspects created the modern supermarket. Self-serve style supermarkets were …

Increase Safety and Security through Interoperable Communication

The world of communication changes rapidly, and when internal and external paging methods cannot keep up, major operati…

Reduce Cost and Dependency On Paging

Saving lives is one of the main purposes of a hospital. In order to fulfill this purpose, a hospital must have clear co…

10 Steps for Ensuring HIPAA Compliance

Avoiding HIPAA violations is vital to any organization. This is especially true since penalties have continued to incre…

Modernizing Communication to Improve Efficiency

Tooele County was quickly emerging as a profitable and attractive destination for those businesses that were looking to…

Streamline Your Wireless Communication Infrastructure

Safelite’s infrastructure is comprised of hundreds of applications, monitored constantly by a network monitoring system…

Ensure Effective IT Alerting During Outages

In the business world of today, IT infrastructure downtime is unacceptable and bad for business. Worldwide communicatio…

Energy and Utilities Industry Turn to Secure Text Messaging Software to Enhance Communication

Text messaging software continues to enhance communication throughout several business industries. For instance, secure…

How Wireless Notification Software is Changing Public Transportation Communication

Wireless notification software has changed the way public transportation systems effectively communicate. Think about a…

Benefits of Emergency Messaging Software for First Responders

As more organizations turn to the use of emergency messaging software, first responders see a great advantage to having…

5 Tips for Healthcare Providers: Streamlining Your Communication System

With all the buzz about artificial intelligence, machine learning, and the internet-of-things that’s taken hold of medi…

3 Ways HipLink Will Change Your Communication Strategy

In the healthcare world, fast, reliable communication is vital. When caring for a patient, there are often multiple lev…

Benefits of an Alert Management System During a Medical Emergency

Effective emergency notification alerts are critical in the world of healthcare. It is vital for medical professionals …

Benefits of HIPAA Compliant Mobile Chat

HIPAA compliance sets the standard for protection of patient health information ensuring security standards are followe…

How HipLink Helps Dispatchers Save Time, Therefore, Saving Lives

911 centers and other dispatchers use HipLink for their lifesaving communication. HipLink helps these centers save time…

Critical Medical Information Is Communicated Through HipLink Software: Encrypted & HIPPA Compliant

Communication matters. It matters, even more, when you work in a medical setting. Thankfully, HipLink is always here to…

3 Ways HipLink Helps EMTs

EMTs arrive on the scene as the first line of medical help. Within moments, they have to assess the situation, administ…

3 Things You Must Know About Automated Alarm Management

How do you stay on top of your alarms? You get the information that you need and filter out anything unnecessary. A goo…

Why HipLink Mobile Can Mean Better Safety for All

For years, HipLink has provided necessary tools for emergency notification, making communities safer. Now, the HipLink …

Avoid These Costly Communication Mistakes - Put Your Trust In HipLink

When you need critical communication, certain mistakes can turn costly fast. When you have strong, smooth, and fast com…

Mass Notification Systems: Here Are Your Options

When sending emergency text alerts , a fast and reliable communication service is essential. Thankfully, HipLink has ex…

Enterprise Texting from a Business Computer? One Service Stands Out

Interested in enterprise texting? Plenty of business owners feel the same way. Enterprise texting can absolutely revita…

Need a Secure Messaging Solution? Check Out HipLink’s Application Paging Systems

When you absolutely must send secure messages, only the best paging systems will make the cut. Your business and your c…

How Energy and Utility Companies Use HipLink

Energy and utility companies need mobile communications. These companies have several departments and need accurate com…

First Responder and Search & Rescue Teams Need Notification Software. That’s Where HipLink Comes In.

First Responder and Search and Rescue teams need notification software they can rely on. In this line of work, every se…

4 Things That First Time Users Should Know About HipLink

Looking for more reliable text alert software? Ready to take your critical communications to a whole new level? Afraid …

US Ports and the Ability to Communicate During an Emergency

US cargo ports face many risks on a day-to-day basis. However, they mitigate those risks with tight security and intens…

Does Your Desktop Paging System Handle All of Your Needs?

Are you getting everything you need from your desktop paging software? Is your enterprise texting service providing you…

How to Use HipLink for Business Continuity

Need better business continuity? Then you need the best critical messaging and alert software for business . Your busin…

Are You Getting the Most from Your Healthcare Communication Software?

More than almost any other industry, healthcare requires excellent, consistent, communication software. Healthcare team…

Why Critical Communication Needs Fast & Simple Installation

Many industries and organizations use critical communication and emergency messaging to ensure safety and to save lives…

Mitigating the Costs of IT Downtime by Being Prepared

This is a series of posts on ways to mitigate the costs of IT downtime by improving communication. As the proverb goes,…

IT Solutions Series #1: How to Resolve Inefficient Workflows between Disparate Systems and Point Solutions

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster . For our first IT incident in this ser…

IT Solution Series #2: How to Resolve After-action Reporting that is Not Sufficient to Improve Future Response

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster . For our second IT incident in this se…

IT Solutions Series #3: How to Enhance Communications that are limited to Email and SMS

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster . For our third IT incident in this ser…

IT Solutions Series #4: How to Streamline the Coordination & Communication of Tasks

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster . For our fourth IT incident in this se…

IT Solutions Series #5: How to Prevent Overlapping Communication Systems

Welcome back to our series, 8 Solutions to Resolve IT Incidents Faster . For our fifth strategy, we’re looking at how t…

IT Solutions Series #6: How to Easily Escalate Issues to the Right Team

Welcome back to our series “ 8 Solutions to Resolve IT Incidents Faster” . This time, we’re looking at how to easily es…

IT Solutions Series #7: How to Prioritize Alerts to Prevent Missing the Important Ones

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster . For our seventh IT incident in this s…

IT Solutions Series #8: How to Communicate with Groups Outside of the IT Team

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster . For the eighth IT incident in this se…

The Role of IT Management Software in Ransomware Prevention and Response

If you’re working in IT In 2022, diligence is your watchword (or one of them). At every turn, there are hackers and thi…

Be Prepared for Inclement Weather with Critical Event Management Technology

Bad weather can do a lot more than ruin outdoor plans. Natural disasters, such as floods, hurricanes, wildfires, and to…

Critical Event Management Technology can be a Life Saver During a Wildfire

Wildfires which result in millions of acres of damage every year. Perhaps the scariest part of these fires is that they…

Can an SMS Alert System Help Your Company Maintain Mission-Critical Communications?

Life is unpredictable in today’s world. You can’t be too prepared for an emergency. Keeping your workers safe and infor…

Streamline Critical Event Management With Instantaneous Outreach

Emergencies and service disruptions are a staple in today’s business world. How they impact your business depends on yo…

Create Business-Specific Alarm Management Protocols to Boost Response Time

Most businesses have some form of alarm system in place to monitor employee safety or the security of the premises. The…

Save More Lives With Modular IPAWS Wireless Emergency Alerts

In life-threatening situations, timing is everything. Accurate and timely alerts can be the difference between life and…

Setting Up an Automated SMS Notification System for Citizen Emergency Mass Notification

As more municipalities move to automated citizen notification systems, it is important to consider best practices for i…

Setting Up an Automated SMS Notification System for Citizen Emergency Mass Notification

As more municipalities move to automated citizen notification systems, it is important to consider best practices for i…

Unify All Teams and Devices With a Single Solution for HIPAA Compliant Communications

Healthcare organizations have long struggled with the challenge of unified communications. The demands of providing qua…

Does Your Business Have an Emergency-Proof Alert Messaging System?

Emergency Alerts With so many employees working remotely, there's a greater risk of disruptions to communication. And w…

Streamline Escalation and Configuration by Centralizing Alarm Management

Alarms systems are central to creating a safe and efficient work environment. They quickly detect and alert your person…

How Alarm Management Prevents Financial Losses During IT Downtime

No matter how many preventative strategies are implemented by a company, incidents can and do happen. Whether a factory…

The Importance of Proper After-Incident Reporting

Any textbook or guide on organizational performance management will tell you that you can’t improve what you don’t meas…

Why Service-Level Agreements Fail and How You Can Avoid Failures

In a perfect world, companies would never experience business relationships with service providers, vendors, or even cl…

How to Prioritize IT Problems to Maximize Productivity

“If you have ten priorities,” a wise person once said, “then you have no priorities.” Nowhere is this more true than in…

Communication is Crucial for SLA Success

Anyone who's ever worked in a client-facing role knows that contrary to the adage, silence is not golden. Client relati…

What Does a Successful, Comprehensive SLA Look Like?

Famed American poet Robert Frost wrote “good fences make good neighbors” in his 1914 poem, “Mending Wall.” While the li…

The Real Impact of IT Outages

IT downtime is a certainty in any business. Even with advanced cybersecurity planning and ironclad disaster recovery to…

Cyber Security Essentials for Any Company

Compared to the previous years, 2021 saw a significant increase in cyberattacks . IoT rose by 6%, cryptojacking rose 19…

Cyber Security Training Might Save Your Company

Cyber security isn’t just a matter of IT. Adequate security relies on system-wide coordination among people and process…

What the Heck Does Cyber Security Even Mean These Days?

When you think of a cyberattack, you might think of a basement-dwelling teenager spending hours trying to break into bu…

The Importance of Having an IT Disaster Plan Ready Just in Case

Disaster recovery planning is a set of business practices that allow an organization to defend against downtime, ensure…

Does Your System Have the Coordination and Visibility for Fast Issue Resolution?

You’ve been brought on as an outside IT provider. Your company’s primary purpose is to oversee routine IT needs. But mo…

Is Multi-Modal Messaging Required for a Solid IT Incident Management Strategy?

You’re an IT service provider with a client account where a critical server that manages payment processing just crashe…

How Communication Challenges Cost Your IT Department Money

No one wants an emergency to delay or completely halt daily operations. But even with a state-of-the-art IT department,…

Are Overlapping Business Systems Confusing Your Team?

In the IT world, new processes and solutions are released every day that promise to overhaul systems, streamline activi…

After-Action Reporting and Why It’s Important

As much as we might wish otherwise, mission-critical emergencies can and do happen. While the initial focus is on corre…

The Rise of Ransomware and How to Detect It

In May 2021, the Colonial Pipeline, which transports gasoline and other fuels from Texas to New York, was hit by a rans…

Can You Contain and Eradicate Ransomware in Your System?

While there are many different types of disasters that can strike your company’s IT network, nothing is as frightening …

Recovering From Ransomware: Post-Incident Activities to Get Back on Track

Ransomware is a type of cyber-attack that involves hackers encrypting a victim's data and demanding a ransom in exchang…

What Does an Integrated Alert Notification System Look Like in Application?

How an organization responds in the first 24 hours of an emergency can make the difference between minor issues and ful…

Is It Possible to Coordinate All Wireless Devices Under an Inclusive Platform?

Modern businesses rely on a vast array of internal and external infrastructure systems, including energy, ventilation, …

How Poor Solution Extensibility Prevents an Effective Emergency Response

All too often, businesses approach emergency response, disaster recovery, and business continuity planning in the conte…

Tips for Instantly Improving Your Cyber Security

Is your company’s cyber security profile up to par? The immediate reaction might be “of course!” But for many companies…

What Is Alert Fatigue?

Alert fatigue is a phenomenon in which users of alarm systems become desensitized to the numerous warnings they receive…

Harden Your System Against Ransomware with Critical Event Management Software

Critical Event Management (CEM) software is an end-to-end process that enables organizations to significantly speed up …

The Weakest Link: Is Your Staff Letting in Security Threats?

Did you know that employees cause 82% of data breaches ? No, this doesn't mean that your employees are siding with hack…

Meeting the Needs of a Remote Government Workforce

The need for a remote government workforce has become glaringly apparent during the COVID-19 pandemic. Widening telewor…

Are SLA Breaches Inevitable?

Service level agreements set the standard for deliverables and ensure that customers get what they pay for. But, what h…

The Impact of Connected Communication Platforms on Government Transparency and Accountability

Now more than ever, citizens are getting invested in politics, monitoring communications, and trying to find ways to ho…

How Endpoint Detection and Response (EDR) Systems Can Protect You From Ransomware

Endpoint Detection and Response (EDR) helps organizations detect, investigate, respond to, and defend themselves agains…

Best Practices for Implementing Connected Communication Platforms in Government

Connected communication platforms in government are digital systems used by public sector organizations to share and ex…

How the Internet-of-Things (IoT) Is Reshaping Government Processes

The Internet-of-Things (IoT) is a network of physical devices, vehicles, home appliances, and other items embedded with…

Is Continuous Monitoring Essential for Government Security?

Government security generally refers to the measures and protocols implemented by a government to protect its citizens,…

The Critical Role of Encryption in Government Communication

Encryption is the process of encoding data to make it secure and unreadable to anyone but those with the correct keys t…

Are Your Wireless Emergency Alerts Truly Scalable?

As the world becomes more interconnected, the need for efficient and effective emergency communication systems has beco…

Improve Field Technician Response Time With Wireless Emergency Alerts

Field technicians are the backbone of any organization that relies on machinery or equipment to do its work. When somet…

Wireless Emergency Alerts for Fast Utility Company Response

In the aftermath of a natural disaster, one of the most important things is to get the utilities up and running as quic…

The Evolution of Ransomware: From Simple Encryption to Sophisticated Attacks

Ransomware has been a malicious tool used by attackers to extort money since the late 1980s. In the decades since, rans…

Why Remote Administration Is Vital to Emergency Alerting Solutions

Agencies are always on the lookout for ways to enhance their communication networks, particularly their alerting system…

The Rise of Digital Healthcare: Why Patients Prefer MultiChannel Communication Options

Patients are now expecting digital healthcare experiences that mirror their digital retail experiences. With the rapid …

Why Patients Prefer SMS and Messaging Apps for Healthcare Communication

As the healthcare industry adapts to the digital era, healthcare providers must recognize the importance of effective c…

HIPAA-compliant Mobile Communication in Healthcare: What You Need to Know

As the healthcare industry continues to embrace digital transformation, communication between providers and other stake…

The Unmistakable Role of AI in Transcending Boundaries in Healthcare Communication

In June 2023, Google announced it partnered with Mayo Clinic as it tries to expand use of generative AI in healthcare. …

Why Choose an Alerting System with a Service-Friendly Architecture?

“Service-friendly architecture” sounds like a great benefit for any type of IT system, but what exactly does it mean? W…

The Future of Digital Healthcare: Meeting Patient Expectations for Convenience and Accessibility

As the digital revolution continues to alter every aspect of our lives, the healthcare industry isn't an exception. The…

Leveraging HipLink and IPAWS for Efficient Emergency Communication: A Critical Collaboration for Public Safety

The urgent need for a comprehensive, reliable emergency communication system has never been more apparent. According to…

The Benefits of Diverse Alerting Media and Devices for Emergency Personnel

Emergency personnel have many roles and responsibilities, often working in different locations. This makes it important…

Maintaining Effective Emergency Communications With a Reliable System & Infrastructure

In our interconnected digital age, businesses increasingly depend on technology to communicate effectively with custome…

Ransomware Awareness: How Do Systems Get Infected?

Ransomware is malicious software that cybercriminals use to extort money from organizations. It encrypts the victim's f…

Exploring the Full Range of Capabilities in Modern Alerting Systems for First Responders

In emergency situations, every second counts. As the first line of defense, first responders rely on timely and accurat…

Public Safety Alert Systems: Security Protocols by HipLink

Public safety alerts improve disaster response in an increasingly digital world. Organizations use it to disseminate cr…

How HipLink Software Prioritizes Secure Emergency Messaging in Event Management

Emergency Medical Services, Fire Departments, and Law Enforcement all face heightened demands for prompt, secure messag…

Government Event Management: Ensuring Cybersecurity with HipLink

Managing public events as a government body demands more than just organizational prowess. It requires comprehensive me…

Is Your Healthcare Messaging Truly Compliant? An Overview of Must-Have Features

In the healthcare industry, efficient and secure communication isn’t a luxury. It's a necessity. Timely exchange of inf…

How Government Organizations Can Benefit from HipLink's Secure Messaging

In today's digital age, sharing information is easier and faster than ever. However, with this convenience comes a new …

Unlocking the Power of BYOD and Mobile Applications: 5 Compelling Reasons

BYOD offers the potential to support fewer employee network devices while still enhancing productivity among employees …

Revolutionizing Patient Care: Grace Hospital's Innovative Approach to Clinical Excellence

Grace Hospital is dedicated to delivering top-notch clinical care to patients dealing with intricate health conditions.…

How to Maintain Uninterrupted Communication Amidst Cyber Attacks

How do you keep your communication flow during a cyber attack? The recent cyber attacks in hospitals are raising many q…

Revolutionizing Healthcare with Mobile Health Technology

Embracing the Future A HIMSS Mobile Technology Study, encompassing 238 respondents, underscores that healthcare organiz…

Enhancing Secure Text Messaging (STM) Implementation in Healthcare

Secure Text Messaging (STM) offers healthcare providers a convenient and efficient means of real-time communication wit…

Ensuring PHI Security for HIPAA Compliance: Preventing Data Breaches

In today's rapidly evolving technological landscape, healthcare providers are increasingly adopting electronic health r…

Enhancing Crisis Management Strategies for Enterprises

In the face of various crises, such as an active shooter, a missing patient, an approaching tornado, or a major fire, e…

Empowering State and Local CIOs to Advance Cyber Resilience in 2024

Here are some strategies for state and local chief information officers (CIOs) to maximize their resources and limited …

Be Prepared, Stay Informed: Mass Notification Systems in Today's World

Imagine the unthinkable: an emergency unfolds in your community. It could be a sudden storm, a fire, or even a security…

Don't Let Your Network Become a Silent Money Drain: How HipLink Saves the Day

Imagine you're the CEO of a bustling financial institution. Money never sleeps, right? But what if it did, for 30 minut…

Empowering Crisis Communication: The Vital Role of HipLink

In today’s world, organizations face an array of crises spanning from natural disasters to financial downturns, each po…

The Balancing Act: Mobile Access and Secure Patient Data in Healthcare

The Growing Need for Mobile Access: The demand for mobile access stems from the need for increased efficiency and respo…

Free Up Clinicians' Time: Streamline Workflow for Optimal Patient Care

Grace Hospital, located in Ohio, is renowned for its demanding and exhausting work environment. Despite operating as a …

Streamlined Communication Saves Lives

Medical centers are entrusted with the critical task of safeguarding lives, with patient survival rates hinging greatly…

Cyber Resilience for State and Local CIOs in 2024

In 2023, state and local governments across the United States, from Dallas, Texas, to Lowell, Mass., encountered a nota…

Ensuring HIPAA Compliance: A 10-Step Guide

Ensuring HIPAA compliance is critical for any organization, particularly as penalties continue to rise under the Omnibu…

Enhancing Operational Efficiency in Emergency Communication

A county in scenic Utah, has swiftly emerged as an enticing haven for businesses seeking vibrant consumer markets. Rece…

Transform Your Wireless Communication Framework

Wireless communication between teams involved tedious programming, including the manual input of individual email addre…

Keeping IT Alerts Functional During System Outages

In today’s fast-paced business environment, IT infrastructure downtime is unacceptable and detrimental to business oper…

Transforming Communication in Energy and Utilities with Secure Text Messaging

Text messaging software is revolutionizing communication across various business sectors, notably enhancing customer sa…

Enhancing Public Transport Safety with Wireless Notification Systems

Wireless notification software has revolutionized the communication in public transportation systems. Consider the vari…

Empowering First Responders: The Game-Changing Benefits of Emergency Messaging Software

As more organizations adopt emergency messaging software, first responders gain significant advantages from these syste…

The 10 Commandments of Leadership - Hiplink

Main Presenter(s) Anthony N. LaPine, Stanford MBA, MSEE, BSEE Chairman Hiplink Software Los Gatos, California Monday, A…

Top 5 Methods to Streamline Communication in Healthcare

With the rapid advancements in artificial intelligence, machine learning, and the Internet of Things revolutionizing he…

Revolutionizing Hospital Communication with HipLink

In the healthcare industry, swift and dependable communication is essential. Effective patient care relies on the seaml…

Stay Ahead of the Crisis: How Alert Management Systems Save Lives

In healthcare, effective emergency notification alerts are crucial. Medical professionals need a reliable alert system …

Unlocking the Power of HIPAA-Compliant Mobile Messaging

In the realm of healthcare, safeguarding patient information is paramount. HIPAA compliance establishes rigorous standa…

Accelerating Emergency Response: How HipLink Empowers Dispatchers to Save Lives

When every second counts, HipLink ensures that emergency responders get the critical information they need instantly. T…

Fast, Secure, and HIPAA-Compliant Healthcare Communication

In the fast-paced world of healthcare, timely and accurate communication is paramount. Misunderstandings or delays can …

Does Your Business Have an Emergency-Proof Alert Messaging System?

Emergency Alerts With so many employees working remotely, there's a greater risk of disruptions to communication. And w…

How Alarm Management Prevents Financial Losses During IT Downtime

No matter how many preventative strategies are implemented by a company, incidents can and do happen. Whether a factory…

The Importance of Proper After-Incident Reporting

Any textbook or guide on organizational performance management will tell you that you can’t improve what you don’t meas…

From Failure to Function: Mastering Service-Level Agreements

In a perfect world, companies would never experience business relationships with service providers, vendors, or even cl…

Blueprint for Success: Key Components of a Strong SLA

Famed American poet Robert Frost wrote “good fences make good neighbors” in his 1914 poem, “Mending Wall.” While the li…

The Cost of Downtime: Why IT Readiness Matters

This is a series of posts on ways to mitigate the costs of IT downtime by improving communication. As the proverb goes,…

The Case for Quick and Easy Critical Communication Solutions

Many industries and organizations use critical communication and emergency messaging to ensure safety and to save lives…

IT Solutions Series #1: Connecting the Dots Between Isolated Systems

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster . For our first IT incident in this ser…

IT Solution Series #2: Fixing After-Action Reports – Turning Insights into Effective Future Responses

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster . For our second IT incident in this se…

IT Solutions Series #3: Expanding Communication Beyond Email and SMS

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster . For our third IT incident in this ser…

IT Solutions Series #4: How to Streamline the Coordination & Communication of Tasks

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster . For our fourth IT incident in this se…

IT Solutions Series #5: Eliminating Redundancy in Emergency Communication

Welcome back to our series, 8 Solutions to Resolve IT Incidents Faster . For our fifth strategy, we’re looking at how t…

IT Solutions Series #6: How to Easily Escalate Issues to the Right Team

Welcome back to our series “ 8 Solutions to Resolve IT Incidents Faster” . This time, we’re looking at how to easily es…

IT Solutions Series #7: How to Prioritize Alerts to Prevent Missing the Important Ones

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster . For our seventh IT incident in this s…

IT Solutions #8: Communicating Effectively Beyond the IT Team

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster . For the eighth IT incident in this se…

Fighting Ransomware with IT Management: Prevention and Response Strategies That Work

If you’re working in IT In 2025, diligence is your watchword (or one of them). At every turn, there are hackers and thi…

Emergency Notification Best Practices for Enterprises

In today’s high-stakes enterprise environment, delays in emergency communication can result in lost lives, disrupted op…

How Hospitals Can Streamline Alarm Management

Every day, hospitals deal with a flood of alarms; from nurse call systems and security to infrastructure equipment, gen…

Why Multi-Channel Alerting Is No Longer Optional for Hospitals

Hospital operations have become far more complex for single-channel communication. IT, facilities, EVS, security, and t…

The Hidden Cost of Missed Facility Alarms in Hospitals

When most people think of hospital alarms, they picture bedside monitors and rapid response teams. Some of the most cos…

The Evolution of Critical Alerting: From Paging Roots to Multi-Channel Resilience

In every mission-critical environment, hospitals, utilities, public safety, or manufacturing, communication is the thre…

Hospital Alarm Management: 5 Alarms Every Operations Leader Must Master

In a hospital, reliability isn’t a luxury, but more of a life support. From the moment a patient enters the facility to…

Checklist: What to Demand from Your Next Alerting Platform

Let’s be honest, you can’t control when the next critical alert will hit your system. And it rarely happens during busi…

7 Best Practices for Alarm Management in Hospital Operations

Alerts only create value when someone owns them, acts on them, and leaves a trail. In hospital environments, that’s the…