Integrations Hub
One Central Platform for All Your System Integrations
HipLink connects to your existing infrastructure — CAD, EHR, SCADA, monitoring tools, and more — and routes critical alerts with closed-loop accountability. No rip-and-replace required.
Supported Integrations
Out-of-the-box connectors and flexible APIs to integrate with any third-party system in your environment.
Flexible integration
Powerful, Built-in APIs & Gateways
Direct API integrations using REST, SOAP, COM, Java, ASCII, FSI, and Gateways for SMTP, SNPP, TAP, WCTP, XMPP for out-of-the-box integrations.
public safety
Computer-Aided Dispatch (CAD)
Receive CAD incidents and automate alert paging to first responders, dispatchers, and on-call personnel across all channels.
HEALTHCARE
Epic EHR Connector
Integrate HipLink with Epic EHR for real-time patient alerts, event notifications, and secure messaging workflows with HIPAA-compliant audit trail.
IT OPERATIONS
ServiceNow ITSM Connector
Route ServiceNow incidents, change requests, and alerts directly into HipLink for automated escalation, SLA tracking, and on-call response.
FACILITIES & SAFETY
Siemens Fire & Building Systems
Connect Siemens fire panels, building automation, and life safety systems to HipLink for real-time facility alerts and response coordination.
Key Features & Capabilities
HipLink supports enterprise-grade integration with any number of applications in one system.
SMS text messages and voice delivery with delivery confirmation
Full 2-way SMS with acknowledgement tracking
Web-based administration with role-based access
Advanced message filtering and prioritization rules
Comprehensive reports and operational analytics
Multiple integration APIs and protocols (REST, SOAP, CLI, COM, Java)
Automated escalation policies with timeout management
On-duty schedules and dynamic group management
Redundancy and automatic failover routing
Mobile applications (iOS & Android) for remote access
Opt-in subscription groups
Redundancy and failover
Don't see your system listed?
HipLink can be integrated into virtually any third-party application — IT operations software, CAD systems, CRM, ERP, inventory control, building management, healthcare systems, and more.