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Desktop Text Messaging Software | Emergency Notification Software | HipLink

Alert Messaging System | Integrated Automatic Alert Notification Software

Alert Notifications, Critical Communication & Emergency Notification Software for Powerful Incident Management 

A text message system to send reliable, SMS text messages or encrypted alerts to cell phones and pagers is an essential requirement for nearly all organizations, large or small. While this may sound routine, texting from a computer, it’s not. Being able to quickly and effectively reach all users from normal daily operations to extreme emergency situations demands a robust and reliable desktop text messaging software or Emergency Notification System for a complete communication platform for alert notifications.

HipLink is the proven wireless SMS text message system and paging software for critical communication that serves as a communications backbone to manage a wide range of notifications. It enables instant communication via a browser and an Internet-connected computer desktop to send messages directly via SMS text to standard cell phone, smartphone, or pager. HipLink offers secure text alert software you can count on.

In addition to text, HipLink also sends voice messages with full interactive voice response (IVR) commands. It can also activate computer pop-up windows, send faxes, and further expand the reach of your text message system to cover the widest variety of devices available today. With HipLink, your entire infrastructure is supported with more extensive coverage, greater flexibility, and with the industry’s fastest speed.

HipLink also offers the ability to send two-way alert notifications via SMS messages and full two-way paging to enables immediate response to your messages and alerts. These capabilities can improve performance and response time backed by real-time reports that allow you to see the actual status of any call-out.

HipLink supports all known carrier communication protocols including to enable effective communication with the wide array devices in many organizations. HipLink can even send alerts to desktops as pop-up windows to provide greater message delivery flexibility, ensuring critical messages get delivered to the right person.

HipLink offers sophisticated grouping for targeted delivery such as:

  • Full escalation in case someone doesn’t respond
  • Delivery to a group based on who’s on-duty when the message was sent
  • Round robin for who is next in line
  • Broadcast to everyone
  • Individual grouping for those who have more than one device

All of these groups can be nested inside each other to ensure that alerts and messages will be delivered securely, in real-time and with a fast response.

For organizations that need a reliable Emergency Notification System, Text Message System, desktop text message software, or centralized paging system, HipLink ensures that mission critical messages get there on time, every time. Whether you need a fully hosted solution in our data centers, a completely onsite premise installation or a hybrid that combines elements of hosted and premise solutions. HipLink is a system you can count on for your emergency notifications and an effective tool to improve your daily operational communications. For those looking to compliment or replace an Emergin paging software solution with encrypted messaging or support for legacy functions, HipLink has out-of-the-box solutions that have experience with migration in Emergin replacement projects for Wireless Office or Emergin Orchestrator.

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Key Features

  • Fully web-based
  • Virtually any device supported
  • Cell Phone, Pager, Zetron®, SpectraLink® and Ascom Wireless
  • All carrier communication protocols supported with automatic failover
  • One-way and two-way paging
  • SMS text messages without using email
  • Group messaging
  • Text-to-speech voice functions
  • Customizable permissioning & full LDAP
  • Real-time status reports
  • Communicate to beacons & sign boards 

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