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US cargo ports face many risks on a day-to-day basis. However, they mitigate those risks with tight security and intense planning. That said, security means nothing if it doesn’t come with clear communication. During emergencies, US ports need simple and specific ways to communicate so that everybody can stay safe. As a matter of fact, accurate communication saves lives during emergencies. Thankfully, HipLink is here to help you mitigate potential emergencies through US port communication. With HipLink’s alert notification software and port employee communication, US ports can get through emergencies quickly and smoothly.

 

Wide-Reaching Communication

Cargo ports, by nature, take up a lot of space. Furthermore, when it comes to big cargo, employees and other people can get lost in the mix. In case of an emergency, some people can get overlooked, which can result in disaster. That’s why US port communication has to reach far and wide. Thankfully, HipLink’s service can cover ports of all sizes. HipLink’s alarm notification software and paging software will help you make sure that everyone is on the same page no matter what happens.

 

Quick Communication Saves Lives

Fast communication can mean the difference between life and death. When you’re facing an emergency situation, you need to alert your team quickly. Within seconds, port employees and managers can spring into action and follow through with your safety plan. Don’t settle for a system that comes with delays and difficulties. Get the quick, reliable simplicity that HipLink provides with every last message.

 

Staying Prepared with Pre-Determined Messages

For US port communication, preparedness matters as much as the ability to move quickly. You already have an emergency plan. When you add HipLink to that plan, you add an extra layer of preparedness to any potential emergency. With HipLink, you can set up automated messages with pre-arranged text. In emergencies, it’s tough for people to think clearly. With HipLink’s emphasis on foresight, your clear-headedness during calm moments will serve you during potential emergencies.

 

US Port Communication

Do you need excellent solutions for US port communication? Then you need HipLink’s wide array of product options. From mass notification to integrated application paging, HipLink Software provides communication when the message absolutely has to get there. Find out how HipLink can make US ports safer by requesting your free demo today. Want more information? Have any questions? We’d love to talk to you. Contact us with any questions you may have about HipLink Software.

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b2ap3_thumbnail_16.jpgLooking for more reliable text alert software? Ready to take your critical communications to a whole new level? Afraid that installing new software will become overwhelming? HipLink understands. That’s why we have made our text alert software as simple and straightforward as possible. We know that our clients handle critical, lifesaving work. They need simple to use, organized, and reliable communication software. We provide that software for all types of industries. If you’re ready to get started with HipLink, here’s what you need to know.

 

HipLink Has a Range of Products

HipLink has a range of products that you can tailor to your needs. We offer desktop paging, text alert software, automated alarm management, and more. We even offer an application called HipLink Mobile. Communication isn’t a “one size fits all” process. For first responders, medical staff, and others in high-stakes professions, communication must be simple, specific, and customized to fit their exact needs. Thankfully, HipLink is here to provide that specificity.

 

Text Alert Software Means Better Safety

When your job or building has text alert software, you can enjoy much more safety than you would have had otherwise. HipLink’s text alert software gets the message exactly where it needs to go, and it gets it there fast. With HipLink, your message won’t get delayed. Instead, it will spur quick and decisive action. For many of our clients, this means that HipLink helps save lives. After all, for many industries, every second matters.

 

Easy Installation Makes a Difference

With HipLink’s text alert software, you get easy installation. It’s fully web-based, supports any device, and supports plenty of integration opportunities. HipLink’s system is also user-friendly, which means better communication for everybody involved. The sooner you can install and learn a system, the sooner you can use it for all of your most critical communications.

 

We Have the Best Customer Satisfaction

Weighing your communication options? Then you should know that HipLink has the best customer satisfaction. Our clients, from police officers to school administrators, IT Directors, hospital staff members, and lots of other professionals, all have wonderful things to say about HipLink. Our clients love the efficiency, clarity, and power that HipLink provides.

 

Let HipLink Help

Need help getting started with HipLink’s text alert software? We’re ready to answer any questions you may have about our products. Contact us today to learn more about your options.

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First Responder and Search and Rescue teams need notification software they can rely on. In this line of work, every second counts. People depend on their lifesaving work, and without the right communication, that work loses efficiency and focus. The HipLink team knows the importance of fast and accurate communication. That’s why we provide the perfect notification software for first responders and search and rescue teams. Here’s how we meet First Responder and SAR communication and messaging needs to save time, while saving lives.

 

Immediate Action

First Responder and SAR teams have to spring into action at a moment’s notice. Their communication software should do the same. Thankfully, that’s exactly what HipLink does. HipLink provides the fastest notification software for immediate critical communication. With full escalation, SAR team members can be sure that the right people get the message, every time. When it comes to Search and Rescue, teams can’t afford to waste even a second. With HipLink, they won’t have to.

 

Total Reliability

First Responder and SAR teams can’t have anything less than complete reliability. Even one lost message is one too many when people’s lives are on the line. Thankfully, HipLink’s notification software gets the message where it needs to go, every time.

 

Relevant Messaging

HipLink provides software for all your critical messaging needs. If you need messages that target only those who are on duty at any given moment, we can help with that. You can also use the escalation option, so that if one person doesn’t respond, the next person in line gets the message.

 

Fast Updates

A search and rescue situation can change in an instant. When that happens, every relevant person needs to get updates. HipLink makes it easier for First Responders and SAR teams to send and receive those updates with our critical notification software. This way, rescues can happen quickly, with limited complications.

 

Utmost Simplicity

Of course, speed means nothing if it doesn’t also come with simplicity. There’s no reason to complicate your communication, especially when pressured with lifesaving work. HipLink provides one of the simplest choices in communication. It works within your existing system, and is completely user-friendly.

Notification Software

Looking for the best notification software for your first responder teams? Let HipLink handle your communication needs. Request your free demo today. First Responder and SAR teams face a lot of difficulties on the job. Communication doesn’t have to be one of them.

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Energy and utility companies need mobile communications. These companies have several departments and need accurate communication between all of them. Most importantly, though, these companies deal with powerful resources. When it comes to oil, gas, and electricity, communication can mean the difference between smooth sailing and a critical emergency. That’s why HipLink provides the best, most accurate communication options for utility companies.

 

On-Duty Mobile Communications

Mobile communications technology should have plenty of flexibility. HipLink provides that flexibility on several levels. Utility companies often use HipLink because of its targeted employee communication options. For example, you may only need to communicate with employees who are on-duty at the moment. In that case, HipLink’s software will allow you to filter and communicate with only those on duty or on call.

 

Specific Permission Levels 

Sometimes, energy companies need to alert just a few specific people to a potential emergency. HipLink can help you make your communication as specific as you want it to be. With varying permission levels, you can send messages to the exact people who need to receive them. Furthermore, with HipLink’s escalation, you can be sure that your message will not be missed.

 

Company-Wide Alerts

In the case of major emergencies, you may need to contact your entire company. HipLink allows you to do that, too. With HipLink, you can speed up your messages with pre-designed templates. This saves time, and allows for the communicator to add in all the vital information. Our web-based system always delivers the message where it needs to go, so you’ll never have to worry about downtime. You can even track your messages to make sure that they got where they needed to go, and whether or not the message was read by the receiver.

 

IT Alerts

What about technology-related emergencies? HipLink can speed up your communication. Plenty of utility companies use HipLink for their IT mobile communications needs. When utility Tech Support teams need to schedule downtimes, communicate with one another, or alert the rest of the company about emergencies, HipLink provides the best choice for communicating those messages.

 

Mobile Communications with HipLink

Looking for the best mobile communications options for your utility company? HipLink has you covered. Our easy-to-install system works on any operating system, and our user-friendly interface means that you’ll learn the ropes in no time. Ready to get started with HipLink? Contact us today. We’re here to answer your questions, provide your free HipLink demo, or help you download a trial. The HipLink team would love to hear from you.

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When you absolutely must send secure messages, only the best paging systems will make the cut. Your business and your clients depend on this top-level security. That’s why older, outdated paging systems just can’t get the job done. Thankfully, HipLink offers a better option. With HipLink’s integrative application paging, you can send easy, efficient, and secure messages as often as necessary.

 

Paging Systems for All Kinds of Industries

The IT Industry, which relies on up-to-the-minute communication, uses HipLink’s paging software to get the message where it needs to go, at a moment’s notice.

 

Likewise, the healthcare industry uses HipLink to save time and to deliver information in a timely manner. Healthcare communication has to be both far-reaching and very specific. HipLink provides both the breadth and depth that healthcare facilities need.

 

Dispatchers can automatically send messages to first responders, reducing the amount of voice traffic. They use incident codes to trigger pages to special units or shift commanders. HipLink supports integrations with CAD systems, to make message delivery seamless.

 

Of course, these are just a few of the industries that use that HipLink’s paging systems. In fact, businesses of all shapes and sizes use HipLink for the most secure communication.

 

Beyond the Pager

As you can imagine, HipLink’s paging systems can do everything that a regular pager can do. However, HipLink takes it much further. For one thing, HipLink offers customizable messages for everything from basic communication to high-stakes emergencies. HipLink also offers much more reliability and information than outdated paging systems can offer.

 

With HipLink’s reporting and statistics, you can actually use the data that you create during communication. Outdated pagers certainly don’t go that far. With HipLink, however, you can notice data patterns that will help you make faster, informed decisions.

 

Secure Messages

Finally, HipLink lets you send secure messages every time you use your paging system. HipLink conforms to HIPAA regulations, which means you never have to fear that one of your messages will fall into the wrong hands. HipLink also comes with message encryption so that those who use these paging systems can communicate without hesitation.

 

HipLink Paging Solutions

Need a new paging system for your business? With HipLink, you can send secure messages for any situation. Let HipLink help you speed up your communication. Are you ready to see how HipLink can work for you? Contact us today to request a demo or get your free trial download.

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Interested in enterprise texting? Plenty of business owners feel the same way. Enterprise texting can absolutely revitalize a business’s communication. As a matter of fact, when you use enterprise texting from computer systems, your business communication can experience all of the benefits listed below.

 

Paging Systems

Texting from a computer is an efficient way to get accurate and effective paging. First of all, this provides convenience. When you can use your computer for enterprise texting, you get a centralized hub for sending and storing all messages. You have all of your information in one spot. Texting from a computer also gives you an easier way to get real-time reports and updates for all of your communication.

 

Secure Messaging

When you use enterprise texting from other computer sources, your messages stay secure. In fact, HipLink’s business enterprise system offers some of the safest methods of communication. For example, you can make sure that your messages get sent to the right people - and only the right people. When sending sensitive messaging, you have the option to escalate critical messages or alerts messages automatically, until they are acknowledged. With HipLink’s Powerful Grouping feature, you can easily define who is on-duty, who is included in the escalation, rotation, or broadcast group. This way, you can stay on top of any urgent situation that happens within your company.

 

No-Hassle Urgent Messages

When your messages come with utmost urgency, texting from a computer can remove a lot of stress and time and allow the message to have as much or as little details as possible. Of course, all of HipLink’s solutions can give you the speed that you need. With HipLink, you can integrate automatic alerts into your existing system, making urgent communication easy. HipLink lets you establish an emergency plan that involves top-level communication. With HipLink, you can also launch emergency drill messages for practice and preparedness. If a real emergency occurs, your team will know exactly what to do.

 

Texting from Computer Systems

Ready to see how much easier your communication can get when you use texting from computer systems? Let HipLink help. Combined with the secure and easy to manage HipLink Platform, the HipLink Mobile App improves overall communication throughout the organization, regardless of location. Don’t just take our word for it, though. You can try HipLink for yourself. Request your demo today.

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When sending emergency text alerts, a fast and reliable communication service is essential. Thankfully, HipLink has exactly what you need. In fact, with HipLink, you have several options for mass notifications. Here’s how HipLink can help you act fast during an emergency.

 

Integrated Application Paging

Often times, emergency situations require sending broad, general messages to a large group of people. However, sometimes detailed instructions or alerts need to be sent to an individual or a smaller group of people. For the more specific and detailed messages, integrated application paging can help expedite the communication. HipLink’s integrated application paging can work with any third-party application to deliver critical messages.

 

 

 

 

 

 

 

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Desktop Paging

Desktop paging works best when an individual person must send emergency text alerts to a group of people. Desktop paging allows a person to send notifications from a computer to any mobile device. The computer adds a layer of speed and convenience to this communication, for an efficient means of getting messages to the right people.  

 

Mass Notification

HipLink has mass notification options for messages that need to reach a large number of people in a short amount of time. For example, hospitals, schools, and even cities use HipLink’s mass notification software for their emergency text alerts. These alerts are customizable, programmable, and come with other options for your convenience so that you can get a quick and prepared response. They work from virtually any device, which means that you can send SMS text alerts, , pages, and so much more.

 

HipLink Mobile

For emergency text alerts and other critical communication, HipLink Mobile can help. HipLink Mobile is an application designed for Apple and Android devices. With this app, you can send encrypted notifications and text messages securely. This product works well for medical entities that require security and compliance.

 

Emergency Text Alerts

For fast and reliable emergency text alerts, HipLink provides the service that you need. Want to see how HipLink can work for you? Download your free trial to find out how HipLink can help you with emergency text alerts.

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When you need critical communication, certain mistakes can turn costly fast. When you have strong, smooth, and fast communication, people can handle emergencies and minimize them. On the other hand, poor communication causes confusion, and confusion causes chaos. If you want your critical communication to eliminate chaos and lead to safety, then let HipLink help you avoid these costly mistakes.

 

Delayed Communication

In an emergency, leaders need to communicate quickly. However, some communicators can overthink and stagnate with their communication. HipLink removes delays by making communication straightforward and easy. HipLink provides customizable pre-created messages that are ready to go whenever you need them. There’s no need to overthink when you have HipLink on your side.

 

Lack of Planning

HipLink’s customizable messages can also prevent planning mistakes. All too often, emergencies become more costly than they need to be because organization leaders don’t plan their critical communication. HipLink makes the planning stages easy. This way, when the need for critical communication arises, leaders can stay prepared.

 

Lack of Information

In emergency situations, a lack of communication can be deadly. HipLink, however, can remove that problem. HipLink helps communicators deliver all of the information that they need to provide. For example, if 911 is called, front desk workers can know about it and know where to direct the first responders when they arrive.

 

Emotional Takeover

Emotions can take over during highly charged situations. It’s natural. The human “fight or flight” response shows up, but that response is not always helpful. HipLink Software can help facilitate clear communication, and clear communication leads to calm and rational responses. The calmer a group can stay during a critical situation, the better that group will handle the situation.

 

Scattered Communication

When it comes to critical communication, the right people must get the right message. During emergencies, information can come from different sources, which leads to mixed messages and a lot of confusion. HipLink fixes that situation by providing a centralized communication source. This way, the right people will receive any and all pertinent information. They won’t have to filter out any informational clutter that wasn't intended for them. This centralized communication can help speed up emergency reaction times so that groups can get through emergencies safely.

 

Avoid Critical Communication Mistakes

Ready to safeguard your business or organization from communication mistakes? HipLink is ready to help. With HipLink, you can communicate quickly, safely, and effectively. Contact us today to find out how HipLink can work for you.

 

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For years, HipLink has provided necessary tools for emergency notification, making communities safer. Now, the HipLink Mobile application helps direct those notifications. With HipLink Mobile, different communities, medical facilities, first responders, physicians, clinicians and so many others can be even more proactive with safety. Here are just a few ways in which HipLink Mobile has improved safety for several communities.

 

Speed and Privacy

When it comes to emergency communication, health care teams need speed and accuracy more than anything else. In emergency situations, every second makes a difference. HipLink Mobile gets the message where it needs to go, to the right people, as quickly as possible. With premade message options, video and voice calling, and elevating severity levels, HipLink Mobile works faster than other messaging options, making sure that first responders can make the most of every second.

 

HipLink Mobile also allows for total privacy. Thanks to its secure encryption, users can send patient information without violating any compliance laws or guidelines.

 

Caregiving Instructions

During emergency situations, confusion can only add to the chaos. That’s why medical teams need detailed and accurate patient information. Thankfully, HipLink Mobile helps people communicate caregiving information. With HipLink Mobile, users can send specific, up-to-the minute instructions, and the app will help facilitate those instructions. For example, a sender can attach local coordinates to a message so that responders know exactly where to arrive. And it’s all HIPAA compliant.

 

100% Uptime & Message Traceability

Other than speed and privacy, reliability is another important part of emergency notification. When the message absolutely has to get there, HipLink Mobile will get the job done. With absolutely reliable uptime, you’ll never have to worry that your message won’t reach its destination.

 

Reporting and Updates

HipLink Mobile also means better reporting and better updates than you would get with SMS alone. With this option, a message increases in severity until somebody responds to that message. HipLink Mobile’s technology also makes it easy for the sender or recipient to send updates on the emergency situation. HipLink Mobile is a mobile application that provides maximum flexibility to optimize use of smartphones and tablets for secure texting. Using HipLink Mobile, a User can have a priority view of important alerts, receive fully-secure text messages, send secure messages, and execute actions remotely. In addition, the sender will know the exact status of their messages, whether pending or delivered, when and if they are read, along with any responses, whether it is phone-to-phone or desktop-to-phone.

 

Emergency Notification with HipLink Mobile

With Hiplink Mobile, you can have the fastest and simplest emergency notification system. Want to learn more? Ready to see how HipLink Mobile will work for you? Download your trial of HipLink Mobile today, or request a demo. With HipLink Mobile, you can add confidence and safety to your community right now.

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How do you stay on top of your alarms? You get the information that you need and filter out anything unnecessary. A good alarm management system will help you do just that. It will give the information that you need, as you need it.

HipLink Software has a configuration specializing in alarm notification that can be integrated with countless systems and applications. As a result, you can get notifications about fire alarms, medical emergencies, entry violations, environmental monitors, and so much more. Ready to learn more? Here’s what you should know about automated alarm management.

 

Details Matter - And You Can Have More Than You Think

In case of an emergency, the right people need to know and how to respond. Even in a non-emergency, some events require fast human action. In either of those cases, automated alarm management can reduce stress. When an emergency or a response-demanding event occurs, your automated alarm system can give all of the relevant party’s information on what’s happening and how to respond. Even better, you can set predetermined rules that will trigger different messages. This way, your teams can take specific action right away.

 

Streamlining Means More Responsive Action – Reduced Alarm Fatigue!

How do you respond when you hear a car alarm in the distance? If you’re like most people, you probably don’t do anything. That’s because car alarms go off all the time. They usually don’t mean anything. As humans, when we hear a certain sound enough times, we filter that sound out of our minds. Automated alarm management can prevent the same thing from happening to your critical communications. HipLink’s Alarm Notification Gateway can streamline and target your notifications, sending the most relevant information only to the most pertinent people necessary. As a result, your teams won’t get bombarded with messages that they don’t need. When they receive an alert, they’ll know it’s their time to act, and they’ll act fast.

 

You Can Have Alarm Escalation  

With HipLink’s Alarm Notification Gateway, alarms can be escalated when needed. This means you can have a confirmed response to your alarms when urgent by requiring a user to respond in a specified amount of time, or the alarm is escalated to another person or to a supervisor. This way, your alarms don’t ever go unheeded.

 

Automated Alarm Management with HipLink

At HipLink, we know that choosing an automated alarm system is a big step. That’s why you can request a free demo or download a trial. Get your trial today and see how HipLink can make the most of your critical communication needs.

 

 

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EMTs arrive on the scene as the first line of medical help. Within moments, they have to assess the situation, administer correct care, and help transport the patient to the Emergency Room. With the right critical communications software, EMTs and other emergency first responders can respond faster, more accurately, and with more confidence than they would without the software. As a result, patients receive better care and may have stronger chances of survival. That’s where HipLink Software and HipLink Mobile come in. HipLink Software is a desktop software that speeds mass communication among hospitals and other settings. HipLink Mobile is an app that enhances communication on a smaller scale. Let’s take a look at how both of these products can help EMTs get the job done.

 

Fast and Accurate Communication

EMTs must work quickly, and they must maintain a line of communication with the hospital while they work. This situation gets demanding and stressful, but the right critical communications software can help. With HipLink Software, EMTs receive accurate information before they even arrive on the scene. As a result, they can assess the situation right away. They’ll be empowered to make the right medical decisions because they’ll understand important details. This speed and accuracy can make all the difference for patient.

 

On-the-Go Information

EMTs and other first responders benefit from HipLink Mobile, HipLink’s phone and tablet app. HipLink Software’s desktop communication is invaluable to hospitals and other settings, but the mobile app is critical for on-the-go emergency personnel. Once again, the key to good critical communications is speed. HipLink Mobile provides that speed. With predetermined and automated text messages, HipLink Mobile lets EMTs maintain communication without wasting any time. They can keep their focus on the patient while keeping the hospital personnel updated on the situation.

 

HIPAA-Compliance at Every Step

Aside from slowing down communication, ordinary emails and text messages can compromise patient privacy. Both HipLink Software and HipLink Mobile provide a solution. These products maintain HIPAA compliance at every step in the critical communications process. These highly-secure communication tools protect patient privacy with encryption, so EMTs and other personnel can communicate with one another without worry.

 

Critical Communications with HipLink

Are you looking for the best, fastest, and most accurate critical communications tools? Then HipLink Software and HipLink Mobile are ready to help. HipLink Software and HipLink Mobile can revolutionize your communication. Don’t just take our word for it, though. Download your 15-day trial to try these products for yourself.

 

 

 

 

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Communication matters. It matters, even more, when you work in a medical setting. Thankfully, HipLink is always here to help. With HipLink’s communication software, you get a range of options from desktop communications, emergency alerts, and integrated application paging. The HipLink Mobile app can help enhance communication even further. With the fastest communication and the strictest adherence to HIPAA regulations, HipLink helps keep communication open, saving minutes, and saving lives. Here are just some of the ways that you and your team can communicate through HipLink.

 

Patient Data

HipLink provides one of the easiest, ways to share patient data. This entirely web-based medical communication software allows physicians to access all relevant information in advance, to receive clinician reports quickly and safely, and to check patient information from anywhere, all at the touch of a button. Thanks to HipLink’s encryption and other security measures, only those who need encrypted, secure patient information may access it. The patient’s privacy is protected while all medical personnel have what they need to provide the right care. As a result, patients will have a better and healthier experience while in your medical care.

 

Changes and Updates

In a hospital or other medical setting, patient information can change in seconds. A patient may react poorly to medication, for example. Whether it’s a full-blown emergency or just a small shift, the patient’s care plan will have to change. That’s why your medical communication software has to work fast. Thankfully, HipLink does just that. With HipLink, medical personnel can communicate securely over video and Wi-Fi calling. This communication means better, more accurate care for patients. It means a reduced door-to-needle time. With HipLink’s reliable communication platform, patients have better outcomes.

 

 

Medical Communication Software

Are you looking for the perfect communication software for your healthcare industry? With HipLink, you get the fast and compliant communication that you need to improve patient care. Better patient care means better patient outcomes. Get started by requesting your free demo today.

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911 centers and other dispatchers use HipLink for their lifesaving communication. HipLink helps these centers save time during emergency calls.. When it comes to saving lives, timing matters more than anything. An emergency becomes much more survivable when the right people can respond quickly. That’s why the HipLink team is dedicated to getting the message across at lightning speed. Here’s how HipLink helps dispatchers save lives every day.

 

Instant and Reliable

No matter how reliable your network may be, there are lots of things that can prevent your message from getting through. HipLink is different. You can always rely on HipLink to deliver the right message to the right people at the right time. HipLink’s system avoids radio traffic with its standard messaging, so those messages always go through. When you send a message through HipLink, that message will arrive in an instant.

 

Logistics and Mobilization

With HipLink, you can communicate critical information. Thanks to HipLink’s encryption, you’ll never have to worry about violating compliance procedures while using it. All information, including logistical information, can go exactly where it needs to go. You can mobilize your team right away and with minimal questions or other delays.

 

Desktop Paging for Multiple Devices

With HipLink, emergency dispatchers can send critical messages from a desktop. Furthermore, they can send a single message to multiple people at the same time. The dispatcher gets the speed and usability of a desktop, while the responders get all of the convenience of a mobile message so that they can respond from anywhere. This combination saves lots of time during emergency situations.

 

Easy to Use Means Easy to Learn

Finally, HipLink is easy and simple to use. Neither dispatchers nor responders have to waste precious minutes figuring out how the system works. Since they won’t have to waste time learning the system, they can spend that time where it matters most: saving lives.

 

HipLink Communication

Do you need a better way for your dispatchers to communicate? Are you ready to save time and save lives in the process? You can start with a free trial or a free demo. Contact HipLink Software today to get started.

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Benefits of HIPAA Compliant Mobile Chat

 

HIPAA compliance sets the standard for protection of patient health information ensuring security standards are followed. Provisions for patient privacy and security are necessary in all steps of patient care. Hospitals must balance the need for HIPAA compliance with a requirement for continuous communication between clinicians which can be time-consuming and frustrating. Whether it is between a physician and a nurse or an EMT and an emergency room trauma team, it is crucial that communication be not only immediate, but also secure. With HipLink Mobile, you can send HIPAA compliant text messages to all medical personnel. It dramatically improves the speed and security of communication. Here are some benefits of HipLink Mobile’s HIPAA compliant chat application.

Secure Messaging

Medical clinicians and personnel must be extremely cautious with sharing unsecure patient information even with their coworkers. HipLink Mobile allows providers to send HIPAA compliant text messages with full protection of any PHI. All messages are encrypted at the highest level for full HIPAA compliance while allowing for open communication between users.

HipLink Mobile’s text messaging app uses the highest level of data encryption security both in transit and at rest. The “single session” handshake process in the encryption means the key is constantly changing. This short "time to live" makes cracking the encryption almost impossible. Doctors, nurses, EMTs, and other medical personnel can rest assured that the data they are sending is secure. Thus, HipLink Mobile’s text messages can be used to send ePHI that can include patient identifiers, diagnosis, and history as well as current status without any worry of HIPAA violations. Any attachments sent over HipLink Mobile are also encrypted.  

Easy to Use

Not only is the HipLink Mobile App text messaging feature protected and secure, but it is also simple to use. It works on both Wi-Fi and cellular networks to ensure no gaps in service. Personnel can easily respond to messages via a one-click message response feature. Distinct alert tones make it easy to know when a message is received. Group messages are also simple to send and allow all members of a care team to receive the necessary information with features for automatic escalation.

Remote Device Management

An added safety feature and benefit of HipLink secure messaging is the remote device management capabilities of the application. This allows an administrator to do things like enforce general policy, disable access, or delete data. This feature further increases HIPAA compliance and patient security.

HipLink Mobile’s secure messaging app provides medical professionals with a secure way to integrate HIPAA compliant text messages into their communication system and workflow. Improvements are quickly noticed with the speed and reliability of communication. Contact HipLink today to learn more about How HipLink Software empowers healthcare organizations with a reliable, complete communication platform.

 

Tagged in: HIPAA HIPAA Compliance
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Benefits of an Alert Management System During a Medical Emergency

Effective emergency notification alerts are critical in the world of healthcare. It is vital for medical professionals to have an alert notification system that is reliable and able to reach all members of a care team immediately. HipLink is a mobile communication software system that is used at many large hospital centers. The alert management system integrated within the software makes medical communication on a large scale manageable, while improving the organization’s overall communication strategy. The HipLink alert management system is relied on during medical emergencies.

Improved Response Time in the Hospital

During a medical emergency, every second matters. Wasting time with slow, inefficient communication can be a matter of life or death. During these emergencies, trauma teams use HipLink to communicate critical information. At the scene, the ambulance team can quickly communicate their assessment of the situation. Templates are built into the communication software, so the first responders do not have to spend time typing out a detailed message. The alert notification will then be sent to all members of the trauma team. Once the patient reaches the hospital, the nurses and doctors on call will already be informed about the emergency and have a plan of action. The quick response time helps increase a patient’s chance of survival. The alert notification can also be sent to all types of devices including any smartphone, standard cell phones, IP phones, pagers, or to voice mails via text to speech. HipLink works on Wi-Fi and cellular networks which further improves response time ensuring that there will not be gaps in service.

Improved Response Time Outside of the Hospital

Outside of the hospital, HipLink is effective at improving response time to emergencies in nursing homes. HipLink allows the organization to integrate with patient alarm systems and emergency exit doors. In case of an emergency, the patient pulls an alarm, and all caregivers get an alert. The closest nurse can respond, letting the others know they are responding. If an emergency exit door is open, the caregivers are alerted, so they can investigate quickly. 

Coordination Between Care Team Members

In addition to improved response time, HipLink allows for seamless coordination between all members of a patient care team. Through the HipLink Software, information such as patient updates can be sent during an emergency to all professionals on the team. To ensure message delivery, escalation alerts can be created, giving each designated staff member the alerts that they need to respond to. This coordination can occur at all different levels and be used by a variety of different medical professionals including physicians, nurses, EMTs, or members of a trauma team. All communication is encrypted and HIPAA compliant. 

Communication is key to resolving any medical emergency. The alert notification system in the HipLink Software helps to improve response time and coordination between patient care team members. HipLink is easy to use, extremely reliable, and can be integrated into legacy hospital communication systems and software. Contact HipLink today to learn more about why our mobile app is called the “Easy Button.” 

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3 Ways HipLink Will Change Your Communication Strategy

In the healthcare world, fast, reliable communication is vital. When caring for a patient, there are often multiple levels of caregivers that need to be given information. From the EMT bringing the patient in, to the nurse eventually assigned to the patient, to the clinicians running vital testing, and the physicians who will work to find a solution, it is crucial to be in the loop and have all the most current health information. Mobile communications make management of your healthcare needs much more manageable. HipLink offers a mobile communication software that is extremely reliable.

HipLink can change the communication strategy at any hospital:

Improved Communication Between all Caregivers

A patient in the hospital sees many different faces during their stay. In a given night, they could see an EMT, emergency room doctor, emergency room nurse, and a floor doctor and nurse when admitted. With so many people working on one case, all communication is crucial. Enter HipLink. HipLink is a secure communication software platform that can help healthcare professionals decrease incident response time and work towards a resolution more effectively. With the ability to send real-time, secure messages, escalation alerts and patient updates, all medical professionals can stay in the loop and be aware of all pertinent situations. Whether it is physcian-to-physcian, phycisian-to-nurse or EMT-to-trauma team or other clinicians, HipLink improves communication at every level. HipLink is also able to create “on-duty” groups to ensure that all appropriate members of a care team are receiving information, and ensuring that those who don’t need the message are not inundated with messages that they don’t have to take time to read, reducing alert fatigue. HipLink works on both Wi-Fi and cellular networks so no need to worry about gaps in service. 

Clear Interface

HipLink is simple to use. Smartphones, standard cell phones, tablets, pagers, and IP phones all are supported by HipLink. The messages sent via the HipLink app on phones are fully encrypted to ensure patient confidentiality and HIPAA compliance. The straightforward design of HipLink makes it easy for medical professionals to use. Medical communication works best when all parties involved understand the communication strategy and the mobile interface.

Integration with Existing Systems

Your medical center may already have a communication strategy in place. Not to worry - HipLink easily integrates into existing systems. These systems include Nurse Call, EMRs, laboratory systems, Bed tracking, and more. Integrate HipLink into your existing hospital system and allow it to improve your communication strategies.   

Each step of a hospital’s communication strategy is critical to providing the best patient care. HipLink uses a mobile communications system that is easy to use, simple to integrate, and will greatly improve communication between hospital staff members. Contact HipLink today to learn how our product can further improve your hospital’s communication strategy.        

 

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b2ap3_thumbnail_shutterstock_412487080.jpgWith all the buzz about artificial intelligence, machine learning, and the internet-of-things that’s taken hold of medical advancement, it’s easy to forget that the average hospital still relies on disparate, legacy communication systems. HipLink Software solves this problem.

The benefits of HipLink unifying communication systems under one platform are numerous. Here are five strategies that healthcare providers can use to help streamline their internal communication.

1. Make Dependability a Priority

Current communication channels in hospitals lack dependability; there’s no one communication protocol that guarantees the message gets there. Unanswered pages or unread texts mean clinicians are at a standstill until the appropriate person is located.

Instead, IT staff should look to integrated communication solutions that use structured flows to automatically connect with the right person. These systems use built-in, automatic escalations and flowcharts to determine who should be contacted next—and then connects with that individual until the issue is resolved.

2. Message the Right Person at the Right Time

In large organizations, it’s difficult to locate specific individuals or teams without alerting more people than necessary. However, a comprehensive communication platform can connect directly to a clinician's device, whether it's a smartphone, pager, IP phone, or even desktop. These solutions can be customized for specific users and may include anything from billing errors to emergency codes from a patient’s bedside monitoring system.

3. Consolidate Your Transmissions

The sheer number of communications sent in hospitals makes it hard for physicians to know which alerts are true emergencies that require medical intervention. Alarm interruption is becoming a real issue. By switching to a centralized communication system that targets the right person only when they are needed, physicians can rest assured that every alert they receive actually requires attention.

4. Reduce Your Number of Devices

Modern hospitals thrive on multi-channel communications that include texting, email, pagers, IP phones, and more. Each clinician needs the option to define the best means of communication for them at any time of the day or night and needs access to secure communication for patient information.

Newer messaging solutions offer a centralized platform for all communications. These communication systems reduce the clutter by providing a single platform to unite and efficiently communicate via these disparate channels.

5. Create Templates

Every second counts for first responders and trauma teams. Rather than recording information by hand and sending it from person to person, imagine how much time would be saved with messaging systems that features built-in templates.

If a patient is being rushed to the ER, the trauma nurse can use pre-defined parameters and dropdown menus to populate a complex message quickly with all clinical data. This information can be relayed to the hospital’s trauma teams and on-call medical personnel, creating a standardized information flow that is faster, more efficient, and more helpful to the clinical staff.

Communication Efficiency Saves Lives

Clinicians bear a heavy burden that can’t rely on disjointed communications. If your organization still has a long ways to go in establishing efficient communication solutions, contact HipLink to learn more about our services or schedule a demonstration.

 

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HipLink-Benefits of Emergency Messaging Software for First Responders

As more organizations turn to the use of emergency messaging software, first responders see a great advantage to having a system in place that uses this service. Hospitals, emergency management teams, and municipalities use emergency notification and mass communication programs to handle crisis management in a very efficient way.

 

With this brought to light, police and fire departments, and emergency medical services have integrated these software programs into their daily operations. The benefits span from unification and validity to response time and employee protection. With emergency messaging software, first responders can add an extra layer of protection to their job as the world continues to change.

 

Emergency Messaging Software Provides Consistency

 

One of the greatest advantages of centralized emergency message software for first responders is that it creates a level of consistency throughout each department that can be used for unification and accountability. With the integration of these software programs, responders can communicate in an easier and more effective way across the same system. Once employees learn to use the system, they can initiate notification campaigns that greatly benefit all involved. In addition to unifying your department, you will also benefit from the regulatory compliance needed to disperse emergency mass notifications.

 

Employee Protection and Security

 

When you use a centralized software platform, organizations benefit from rapid and reliable information about their personnel. This helps to get credible feedback on who needs assistance and who has failed to respond with an update on their status. Not only will you be able to keep tabs on your employee’s safety, emergency communication systems can enable you to quickly react to large-scale threats in your community. Major weather threats, pandemics, and terrorist activity can be rapidly reported across multiple platforms and to large numbers of people.

 

Emergency Messaging Software for the Public

 

Emergency messaging is also essential to the public at large. Targeted campaigns help avoid misinformation by distributing controlled messages that deter panic and rumors. Another benefit of the software is that it allows for faster response time with an increase in communication means. This benefit is particularly important because it can save lives. Through emergency messaging software, organizations easily deliver messages to large groups of people. If there is an imminent threat to the community, for example, police departments can notify hundreds or thousands of people at once. And, through acknowledgment receipts, organizations can ensure that the message has been delivered.

 

A centralized system for emergency messaging is a great asset. It can provide protection to the responders, the public, and even help to save lives of those in danger. What better way to increase the outcome of any incident than to implement a unified system that is easy and effective.

 

 

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HipLink - How Wireless Notification Software is Changing Public Transportation Communication

Wireless notification software has changed the way public transportation systems effectively communicate. Think about all the different modes of transportation available to people throughout the world today. Airliners, trains, trucks, and even small vehicles would not be able to function safely if there weren’t proper communication systems set in place.

 

Have you ever wondered where the updates come from on the electronic signs you pass on the highway? The transportation world has an intricate communication system to handle emergencies, reduce traffic buildup, and notify travelers of interruptions on the road. As the world continues to change, wireless notification software allows you to enjoy a safe and stress-free trip by land, rail, air or sea.

 

How Wireless Notification Software Works

 

Each day, twenty-four hours a day, some mode of transportation is used throughout the world. The transportation system is an essential part of our economy, our community, and our everyday lives. So, how do pilots, conductors, and truckers keep an open line of communication to ensure that their passengers are safe?

 

Through the integration of wireless notification software, the transportation industry can communicate large and small incidents that have the potential to disrupt business and risk the lives of your passengers. These powerful tools help a transportation company to communicate critical information in a fast and effective way. This is regardless of what device is being used, where you are, or what time zone you work in. Moreover, wireless notification software ensures solid coordination, fast delivery, and real-time communication that is essential to handle emergencies and to transport goods.

 

This software doesn’t only work within a company. Airport officials can alert maintenance crews, TSA employees, and airline representatives in the case of an emergency landing. Freight train conductors can jump into action when a piece of equipment fails with notification to emergency responders, public officials, and even media communication groups. And, delivery companies can save time and money by re-routing their trucks during road closures, traffic jams, and weather hazards. The possibilities are endless when you integrate wireless notification systems into your transportation company.

 

Advantages of Automatic Notification Software

 

In addition to safety advantages, the use of wireless notification software can improve your transportation business. The software is designed to integrate with your existing software applications, dispatch systems, access control systems, and any other programming you currently use. And, you have complete control over who gets notified and when. Users can be defined through the system with specific permissions and departments. This allows the software to be used for individual needs without the risk of security issues.

 

Because transportation problems affect large numbers of people at one time, the software is capable of handling tens of thousands of messages per hour. This will ensure that regardless of the demand of your transportation environment, your messages are delivered. Key personnel will be notified of runway closures, server failures, security breaches, weather warnings, or emergency response practices. Your messages will reach the right people immediately, so everyone involved can react in the fastest, safest way possible.

 

The transportation industry relies on fast and reliable communication to operate safely and efficiently. When you integrate wireless notification software for your communication needs, you can be sure your company will work to its fullest potential. Wireless notification software guarantees that emergency notifications and road interruptions don’t ruin the enjoyment of your passengers’ land, rail, air, or sea trip.

 

 

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HipLink-Energy and Utilities Industry Turn to Secure Text Messaging Software to Enhance Communication

Text messaging software continues to enhance communication throughout several business industries. For instance, secure text messaging helps to improve overall customer satisfaction. The energy industry and utility industry also benefit from text messaging software that enhances changes in services, payment reminders, and emergency notifications. Enhanced communication often leads to better business practices and improved customer engagement. With secure text messaging software, energy and utility companies begin to bring their business practices up to date. This improvement gives them the competitive edge to keep up with other companies in the same industry.

 

 

Text Messaging Software Improves Customer Satisfaction

 

When energy and utility companies integrate text into customer communications, they bring their business to the next level. The ever-evolving world of technology continues to change the way customers expect businesses to deliver services, invoices, and information. This is due to the variety of uses for text messaging software.

 

Timely payment reminders encourage customers to pay their bill when it is due and ensure that services aren't interrupted. Payment confirmations notify customers of the receipt of their payments. Additionally, shut-off avoidance messages inform customers when their payments are critically overdue. Obviously, text messaging software benefits customers directly. Customers can pay bills easier, more conveniently, and at a time that meets their needs.

 

Text Messaging Software Communicates Changes in Service

 

Another advantage to text messaging software involves customer alerts. Energy and utility companies can communicate helpful information to their customers. Moreover, power outages and routine maintenance can be delivered efficiently to customers. This allows customers to plan accordingly when power outages are expected.

 

In addition to planned changes in utility and energy services, these companies also use text messaging software in the event of an emergency. They also inform customers of downed power lines, loss of heat, or complete power failures. Many families find this particularly helpful as a means to ensure the safety of their children.

 

Text Messaging Software Aids Employee Communication

 

In energy and utility companies, employees usually work out in the field, making communication difficult. Text messaging software allows energy and utility companies to deliver critical messages to their employees. Employees can react quickly to emergency events. Employees also know how to plan their day. Text messaging software also allows the effective communication of schedule changes. With it, employees can make the most of their time. This time-efficient approach benefits both customers and the companies. The enhanced communication that text messaging software offers to employees helps alleviate much of the stress that employees handle every day.

 

Energy and utility companies take consumer demands seriously. In return, they offer more convenient notification and payment options with text messaging software. The enhanced communication that comes from this improvement has been a benefit to customers, employees, and the business itself.

 

 

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