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Don't Let Your Network Become a Silent Money Drain: How HipLink Saves the Day

Imagine you're the CEO of a bustling financial institution. Money never sleeps, right? But what if it did, for 30 minutes at a time? That's potentially $1,000 lost every minute due to network downtime. Ouch! But why? Your IT team is top-notch, with a dedicated war room buzzing with activity. Alerts flash, phones ring, emails ping – yet, precious minutes tick by before the real issue gets addressed. Why the delay? 

 

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How Endpoint Detection and Response (EDR) Systems Can Protect You From Ransomware

Endpoint Detection and Response (EDR) helps organizations detect, investigate, respond to, and defend themselves against ransomware and other malicious network activity. The technology offers real-time insights into threats. EDR tools provide visibility into endpoint devices like computers, phones, servers, and smartwatches.

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Best Practices for Implementing Connected Communication Platforms in Government

Connected communication platforms in government are digital systems used by public sector organizations to share and exchange information between different government departments, other government entities, and the public.

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Is Continuous Monitoring Essential for Government Security?

Government security generally refers to the measures and protocols implemented by a government to protect its citizens, infrastructure, and assets from various types of threats, including physical, digital, and cyber threats. Continuous monitoring and security vigilance is necessary to protect this highly sensitive data throughout generations. Government security measures can include everything from border security and intelligence gathering to cybersecurity and disaster management.

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The Critical Role of Encryption in Government Communication

Encryption is the process of encoding data to make it secure and unreadable to anyone but those with the correct keys to access it. It makes use of algorithms that scramble data, ensuring that the information remains confidential and can only be accessed with the appropriate decryption key.

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Is It Possible to Coordinate All Wireless Devices Under an Inclusive Platform?

Modern businesses rely on a vast array of internal and external infrastructure systems, including energy, ventilation, and data networking systems; software systems, both in local data centers and the cloud; and machines, vehicles, and other equipment to support their operations.

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Harden Your System Against Ransomware with Critical Event Management Software

Critical Event Management (CEM) software is an end-to-end process that enables organizations to significantly speed up responses in emergency situations. For example, it helps hospitals and other vital organizations prepare for, respond to, and recover from events such as natural disasters, health crises, cyber attacks, and even power outages. It’s easier to ensure that everyone is safe and that the operation continues to run smoothly by staying connected and informed.

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The Weakest Link: Is Your Staff Letting in Security Threats?

Did you know that employees cause 82% of data breaches? No, this doesn't mean that your employees are siding with hackers and leaving the door wide open to shady characters. It means that your employees might take action or make errors that create loopholes hackers exploit. That is what makes them the weakest link.

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Are SLA Breaches Inevitable?

Service level agreements set the standard for deliverables and ensure that customers get what they pay for. But, what happens when the service quality doesn't quite match up to what's on paper? Most business executives agree that SLA breaches are relatively common. Companies make big promises initially, but very few of them can live up to them. Does that mean SLA breaches are inevitable, and what does this mean for emergency business communications?

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Are Your Wireless Emergency Alerts Truly Scalable?

As the world becomes more interconnected, the need for efficient and effective emergency communication systems has become more apparent. Wireless Emergency Alerts (WEA) are such systems that have been implemented in many countries around the world.

Wireless Emergency Alerts (WEA) is a public safety system that allows customers of participating wireless carriers to receive information regarding public safety issues, warnings, and any imminent attacks.

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Can You Contain and Eradicate Ransomware in Your System?

While there are many different types of disasters that can strike your company’s IT network, nothing is as frightening as a ransomware attack. Ransomware is a general term used for any kind of malicious software, or malware, that disrupts key systems until you pay off a ransom.

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After-Action Reporting and Why It’s Important

As much as we might wish otherwise, mission-critical emergencies can and do happen. While the initial focus is on correcting the problem, it's also essential to do a postmortem of what occurred. This means you look at what went wrong and determine if the situation was avoidable or inevitable.

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Are Overlapping Business Systems Confusing Your Team?

In the IT world, new processes and solutions are released every day that promise to overhaul systems, streamline activities and generally make life easier for the department. But the problem is these disparate plug-and-play patches are often not designed to serve as holistic solutions.

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Does Your System Have the Coordination and Visibility for Fast Issue Resolution?

You’ve been brought on as an outside IT provider. Your company’s primary purpose is to oversee routine IT needs. But more importantly, you’re the first line of defense if your client’s system crashes, experiences an outage, or any other issue that interrupts routine or critical operations.

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Cyber Security Essentials for Any Company

Compared to the previous years, 2021 saw a significant increase in cyberattacks. IoT rose by 6%, cryptojacking rose 19%, and ransomware attacks rose by a staggering 105% between 2020 and 2021. Regardless of the size of a company, having adequate cybersecurity equipment and protocols is essential for any successful business. 

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Can an SMS Alert System Help Your Company Maintain Mission-Critical Communications?

Life is unpredictable in today’s world. You can’t be too prepared for an emergency. Keeping your workers safe and informed is a top priority to avoid costly lawsuits and protect your business from service interruption. Traditionally, emails, push notifications, and phone calls were the way to go, but they’re not as effective.

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IT Solutions Series #4: How to Streamline the Coordination & Communication of Tasks

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster. For our fourth IT incident in this series we will be looking at how to streamline the coordination and communication of tasks, so you can better know who is and who is not doing which things.

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IT Solution Series #2: How to Resolve After-action Reporting that is Not Sufficient to Improve Future Response

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster. For our second IT incident in this series we will be looking at how to resolve after-action reporting that is not sufficient enough to improve future response.

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IT Solutions Series #1: How to Resolve Inefficient Workflows between Disparate Systems and Point Solutions

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster. For our first IT incident in this series we will be looking at how to resolve inefficient workflows between disparate systems and point solutions. 

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Mitigating the Costs of IT Downtime by Being Prepared

This is a series of posts on ways to mitigate the costs of IT downtime by improving communication. As the proverb goes, “the best time to plant a tree was twenty years ago. The next best time is now.” Ask PG&E if an ounce of prevention might have prevented a ton of heartache.

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