As much as we might wish otherwise, mission-critical emergencies can and do happen. While the initial focus is on correcting the problem, it's also essential to do a postmortem of what occurred. This means you look at what went wrong and determine if the situation was avoidable or inevitable.

In the IT world, new processes and solutions are released every day that promise to overhaul systems, streamline activities and generally make life easier for the department. But the problem is these disparate plug-and-play patches are often not designed to serve as holistic solutions.

You’ve been brought on as an outside IT provider. Your company’s primary purpose is to oversee routine IT needs. But more importantly, you’re the first line of defense if your client’s system crashes, experiences an outage, or any other issue that interrupts routine or critical operations.

Cyber security isn’t just a matter of IT. Adequate security relies on system-wide coordination among people and processes, touching every aspect of IT administration.

Compared to the previous years, 2021 saw a significant increase in cyberattacks. IoT rose by 6%, cryptojacking rose 19%, and ransomware attacks rose by a staggering 105% between 2020 and 2021. Regardless of the size of a company, having adequate cybersecurity equipment and protocols is essential for any successful business. 

As the world becomes more interconnected, the need for efficient and effective emergency communication systems has become more apparent. Wireless Emergency Alerts (WEA) are such systems that have been implemented in many countries around the world.

Wireless Emergency Alerts (WEA) is a public safety system that allows customers of participating wireless carriers to receive information regarding public safety issues, warnings, and any imminent attacks.

Life is unpredictable in today’s world. You can’t be too prepared for an emergency. Keeping your workers safe and informed is a top priority to avoid costly lawsuits and protect your business from service interruption. Traditionally, emails, push notifications, and phone calls were the way to go, but they’re not as effective.

While there are many different types of disasters that can strike your company’s IT network, nothing is as frightening as a ransomware attack. Ransomware is a general term used for any kind of malicious software, or malware, that disrupts key systems until you pay off a ransom.

Modern businesses rely on a vast array of internal and external infrastructure systems, including energy, ventilation, and data networking systems; software systems, both in local data centers and the cloud; and machines, vehicles, and other equipment to support their operations.

Is your company’s cyber security profile up to par?

The immediate reaction might be “of course!” But for many companies, the answer isn’t so simple.

Cyber attacks are more common than many believe. It’s estimated that 64% of companies worldwide have experienced a cyber attack, with an average of 30,000 websites hacked daily.

Alert fatigue is a phenomenon in which users of alarm systems become desensitized to the numerous warnings they receive. Here are some common examples of workers affected:

• Emergency responders

• Healthcare providers

• Security personnel

Critical Event Management (CEM) software is an end-to-end process that enables organizations to significantly speed up responses in emergency situations. For example, it helps hospitals and other vital organizations prepare for, respond to, and recover from events such as natural disasters, health crises, cyber attacks, and even power outages. It’s easier to ensure that everyone is safe and that the operation continues to run smoothly by staying connected and informed.

Did you know that employees cause 82% of data breaches? No, this doesn't mean that your employees are siding with hackers and leaving the door wide open to shady characters. It means that your employees might take action or make errors that create loopholes hackers exploit. That is what makes them the weakest link.

Looking for more reliable text alert software? Ready to take your critical communications to a whole new level? Afraid that installing new software will become overwhelming? HipLink understands. That’s why we have made our text alert software as simple and straightforward as possible. We know that our clients handle critical, lifesaving work. They need simple to use, organized, and reliable communication software. We provide that software for all types of industries. If you’re ready to get started with HipLink, here’s what you need to know. 

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster. For our second IT incident in this series we will be looking at how to resolve after-action reporting that is not sufficient enough to improve future response.

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster. For our first IT incident in this series we will be looking at how to resolve inefficient workflows between disparate systems and point solutions. 

This is a series of posts on ways to mitigate the costs of IT downtime by improving communication. As the proverb goes, “the best time to plant a tree was twenty years ago. The next best time is now.” Ask PG&E if an ounce of prevention might have prevented a ton of heartache.

If you have never been to a drag racing event, you are missing the time of your life. You get to walk through the pits and talk to the drivers and mechanics while they are preparing for the race. This is reality at its best. The event itself is an open circus venue with food and beverage vendors surrounding the pit area. It’s a great place to take the whole family!

HipLink is proud to announce that AT&T has accepted the company into its prestigious Global Supplier Diversity Program, which supports our combined commitment to promoting ongoing change.

In 1947, two Wichita, Kansas business partners opened a small auto glass shop. Forty-five years later, the single shop had expanded into a major corporation, with over 1 million windshields manufactured. Today, Safelite Group, Inc. employs almost 6,000 people around the U.S. and operates three major business units: automotive glass fulfillment services, windshield manufacturing, and fleet and insurance claims management services.