Secure messaging for healthcare you can count on. Send important or critical messages from any desktop or mobile app — with full HIPAA-compliant delivery, escalation, and audit trails.
Every person. Every system. Every device. Every time.
HIPAA-compliant secure text messaging
Apple, Android, desktop — Wi-Fi or cellular
Delivery confirmation, read receipts, and full audit trail
HipLink ingests alarms from every hospital system, applies your rules, and delivers them to the right staff member on the right device.
Get the right information to the right people. HipLink delivers secure, intelligent messaging across every device your team relies on.
Streamline communications and accelerate response time by instantly mobilizing on-duty personnel and escalating critical alerts automatically.
Embrace BYOD without compromising security. HipLink reaches users how they want to be reached — covering the widest variety of devices available.
Send fully encrypted messages and attachments from any desktop or mobile device — an HIPAA-compliant alternative to SMS.
View a comprehensive audit trail of all activity, including time-stamped messages and responses, plus daily performance metrics.
If an alert isn't acknowledged in time, HipLink moves down the on-call list automatically — no gaps, no manual follow-up.
Bridge clinical care and facility operations with one reliable workflow — EHR, nurse call, BMS, HVAC, fire, and medical gas.
The Problem The Solution
Community and regional hospitals face unique challenges. Click any risk to see how HipLink solves it.
Nurses receive hundreds of alarms per shift. When everything sounds urgent, nothing is. Critical alarms get lost in the noise — and response times suffer.
Priority-Based Routing
When the first responder doesn't acknowledge, who follows up? Without automatic escalation, critical alerts fall into a gap between shifts, roles, and departments.
Automated Escalation
TJC and CMS require documented proof of alarm management. Without records of who received what alert and when, your hospital carries avoidable compliance risk.
Full Audit Trail & Reporting
HVAC failures, water leaks, generator faults, medical gas alarms — these operational alerts need the same routing and escalation rigor as clinical ones. Most hospitals handle them with phone calls and spreadsheets.
Unified Alert Platform
When a pipe bursts near the OR, who gets notified? When the chiller fails in the blood bank, how fast does maintenance respond? Disconnected systems mean slower, less coordinated response.
Cross-Team Messaging
Consumer SMS isn't HIPAA-compliant. Email is too slow. Legacy pagers are one-way. Your hospital needs secure, multi-channel alerting with confirmation tracking — and most tools can't deliver that.
HIPAA-Compliant Alert Orchestration
200+
Hospitals trust HipLink nationwide
60%
Reduction in alarm fatigue reported
< 30s
Average critical alert delivery time
99.9%
Platform uptime SLA
"It's really the flexibility that makes HipLink a high-quality notification tool. Although it was originally purchased to help us meet the Trauma I response requirement, it's being relied upon in so many other ways."
Bill Eubanks
"Before HipLink, we had no way to prove who received a critical alarm or when they responded. Now we have a complete audit trail and our response times have improved dramatically."
Director of Clinical Operations
"HipLink finally gave our facilities and clinical teams one secure place to coordinate. HVAC, nurse call, fire panel — every critical alert reaches the right person on the right device."
VP of Operations
Community hospitals
Regional medical centers
Critical access hospitals
Multi-facility health systems