Semotus Penetrates Newspaper Circulation Vertical Market
SAN JOSE, California, January 8, 2002 - Semotus Solutions, the Wireless Architects™ (AMEX: DLK), a leading provider of mobile enterprise applications, today announced that HipLinkXS, a market leading wireless messaging software solution, is to be deployed at St. Petersburg Times for integration with the circulation’s Delivery Fleet application.
St. Petersburg Times has adopted a unique customer relationship program that allows a subscriber to call an 800 number should they not receive their paper in a timely manner, or has received a paper that is damaged. The customer’s request is generated in the paper’s Fleet Delivery application, which then sends the message out to the delivery person’s PDA via HipLinkXS. St. Petersburg Times chose HipLinkXS for its feature-rich, highly scalable capabilities. The newspaper already was a HipLink 5.0 customer, and made the decision to migrate to the next-generation wireless product, HipLinkXS, because it could be configured to handle the estimated 10,000 messages an hour sent to the paper’s mobile delivery staff.
“This is a key installation that demonstrates how vital HipLinkXS is to an organization’s Customer Relationship Management efforts,” says Steve McAllister, Semotus Group President of E-Commerce and M-Commerce. “Wireless messaging is rapidly gaining wide-spread adoption by businesses that depend on high levels of customer satisfaction and HipLinkXS is the kind of reliable messaging solution they are looking for to integrate into their CRM applications.”
Industry research shows that 75% of knowledge workers will be mobile at least 25% of the time, making it imperative to extend enterprise messaging and collaboration tools to them in a secure, reliable wireless environment.
Today, there are approximately 45 million mobile workers in the U.S.; many carry a cellular phone (there are 60 million wireless phones in use in the U.S.). Many carry pagers (there are 50 million pagers). And many carry a palmtop, handheld, or notebook PC (20 million).
HipLinkXS is a powerful, state-of-the-art messaging solution. HipLinkXS enables delivery of critical messages to and from the field with the customer’s choice of carriers and devices, and is designed to fully integrate with any enterprise application. HipLinkXS provides the seamless and rapid link between applications, clients, customers, partners and employees. Users can send messages and request a response back from the receiver, with the ability to automatically trigger server processes based on the response from the field.
HipLinkXS provides a significant value proposition for corporations to generally improve customer service while reducing costs and increasing premise/mobile workforce efficiency and productivity. For more information on HipLinkXS, visit www.hiplinkwireless.com
About Semotus Solutions - The Wireless Architects(TM)
Semotus Solutions (AMEX: DLK) is a leading provider of mobile enterprise application software that connects mobile employees to critical business systems, information, and processes. Semotus Solutions help mobile employees make better and faster decisions, increase customer satisfaction, and improve efficiencies in their business processes for shorter sales and service cycles.
With a growing enterprise customer base of more than 600 corporations like AOL Time Warner, Alcatel, Lucent Technologies, JP Morgan-Chase, Coca-Cola, Dow Jones, extended over vertical markets of workforce automation, finance, healthcare, and m-commerce, Semotus is the proven choice for mobile application software that can be wirelessly integrated with existing systems to maximize productivity and reliability.
Semotus Solutions mobile enterprise application software provides mobility, convenience, efficiency and profitability. Semotus Solutions is headquartered in San Jose, California, with research facilities and sales offices throughout North America. For more information on our mobile application software, please visit www.semotus.com.
This press release contains forward-looking statements, which are made pursuant to the Safe-Harbor provisions of the Private Securities Litigation Reform Act of 1995. Words such as “intends,” “believes” and similar expressions reflecting something other than historical fact are intended to identify forward-looking statements, but are not the exclusive means of identifying such statements. These forward-looking statements involve a number of risks and uncertainties, including the timely development and market acceptance of products and technologies, successful integration of acquisitions, the ability to secure additional sources of finance, the ability to reduce operating expenses, and other factors described in the Company’s filings with the Securities and Exchange Commission. The actual results that the Company achieves may differ materially from any forward-looking statement due to such risks and uncertainties. The Company undertakes no obligation to revise or update any forward-looking statements in order to reflect events or circumstances that may arise after the date of this release.
