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Kay Enriquez

Kay Enriquez

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For years, HipLink has provided necessary tools for emergency notification, making communities safer. Now, the HipLink Mobile application helps direct those notifications. With HipLink Mobile, different communities, medical facilities, first responders, physicians, clinicians and so many others can be even more proactive with safety. Here are just a few ways in which HipLink Mobile has improved safety for several communities.

 

Speed and Privacy

When it comes to emergency communication, health care teams need speed and accuracy more than anything else. In emergency situations, every second makes a difference. HipLink Mobile gets the message where it needs to go, to the right people, as quickly as possible. With premade message options, video and voice calling, and elevating severity levels, HipLink Mobile works faster than other messaging options, making sure that first responders can make the most of every second.

 

HipLink Mobile also allows for total privacy. Thanks to its secure encryption, users can send patient information without violating any compliance laws or guidelines.

 

Caregiving Instructions

During emergency situations, confusion can only add to the chaos. That’s why medical teams need detailed and accurate patient information. Thankfully, HipLink Mobile helps people communicate caregiving information. With HipLink Mobile, users can send specific, up-to-the minute instructions, and the app will help facilitate those instructions. For example, a sender can attach local coordinates to a message so that responders know exactly where to arrive. And it’s all HIPAA compliant.

 

100% Uptime & Message Traceability

Other than speed and privacy, reliability is another important part of emergency notification. When the message absolutely has to get there, HipLink Mobile will get the job done. With absolutely reliable uptime, you’ll never have to worry that your message won’t reach its destination.

 

Reporting and Updates

HipLink Mobile also means better reporting and better updates than you would get with SMS alone. With this option, a message increases in severity until somebody responds to that message. HipLink Mobile’s technology also makes it easy for the sender or recipient to send updates on the emergency situation. HipLink Mobile is a mobile application that provides maximum flexibility to optimize use of smartphones and tablets for secure texting. Using HipLink Mobile, a User can have a priority view of important alerts, receive fully-secure text messages, send secure messages, and execute actions remotely. In addition, the sender will know the exact status of their messages, whether pending or delivered, when and if they are read, along with any responses, whether it is phone-to-phone or desktop-to-phone.

 

Emergency Notification with HipLink Mobile

With Hiplink Mobile, you can have the fastest and simplest emergency notification system. Want to learn more? Ready to see how HipLink Mobile will work for you? Download your trial of HipLink Mobile today, or request a demo. With HipLink Mobile, you can add confidence and safety to your community right now.

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How do you stay on top of your alarms? You get the information that you need and filter out anything unnecessary. A good alarm management system will help you do just that. It will give the information that you need, as you need it.

HipLink Software has a configuration specializing in alarm notification that can be integrated with countless systems and applications. As a result, you can get notifications about fire alarms, medical emergencies, entry violations, environmental monitors, and so much more. Ready to learn more? Here’s what you should know about automated alarm management.

 

Details Matter - And You Can Have More Than You Think

In case of an emergency, the right people need to know and how to respond. Even in a non-emergency, some events require fast human action. In either of those cases, automated alarm management can reduce stress. When an emergency or a response-demanding event occurs, your automated alarm system can give all of the relevant party’s information on what’s happening and how to respond. Even better, you can set predetermined rules that will trigger different messages. This way, your teams can take specific action right away.

 

Streamlining Means More Responsive Action – Reduced Alarm Fatigue!

How do you respond when you hear a car alarm in the distance? If you’re like most people, you probably don’t do anything. That’s because car alarms go off all the time. They usually don’t mean anything. As humans, when we hear a certain sound enough times, we filter that sound out of our minds. Automated alarm management can prevent the same thing from happening to your critical communications. HipLink’s Alarm Notification Gateway can streamline and target your notifications, sending the most relevant information only to the most pertinent people necessary. As a result, your teams won’t get bombarded with messages that they don’t need. When they receive an alert, they’ll know it’s their time to act, and they’ll act fast.

 

You Can Have Alarm Escalation  

With HipLink’s Alarm Notification Gateway, alarms can be escalated when needed. This means you can have a confirmed response to your alarms when urgent by requiring a user to respond in a specified amount of time, or the alarm is escalated to another person or to a supervisor. This way, your alarms don’t ever go unheeded.

 

Automated Alarm Management with HipLink

At HipLink, we know that choosing an automated alarm system is a big step. That’s why you can request a free demo or download a trial. Get your trial today and see how HipLink can make the most of your critical communication needs.

 

 

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EMTs arrive on the scene as the first line of medical help. Within moments, they have to assess the situation, administer correct care, and help transport the patient to the Emergency Room. With the right critical communications software, EMTs and other emergency first responders can respond faster, more accurately, and with more confidence than they would without the software. As a result, patients receive better care and may have stronger chances of survival. That’s where HipLink Software and HipLink Mobile come in. HipLink Software is a desktop software that speeds mass communication among hospitals and other settings. HipLink Mobile is an app that enhances communication on a smaller scale. Let’s take a look at how both of these products can help EMTs get the job done.

 

Fast and Accurate Communication

EMTs must work quickly, and they must maintain a line of communication with the hospital while they work. This situation gets demanding and stressful, but the right critical communications software can help. With HipLink Software, EMTs receive accurate information before they even arrive on the scene. As a result, they can assess the situation right away. They’ll be empowered to make the right medical decisions because they’ll understand important details. This speed and accuracy can make all the difference for patient.

 

On-the-Go Information

EMTs and other first responders benefit from HipLink Mobile, HipLink’s phone and tablet app. HipLink Software’s desktop communication is invaluable to hospitals and other settings, but the mobile app is critical for on-the-go emergency personnel. Once again, the key to good critical communications is speed. HipLink Mobile provides that speed. With predetermined and automated text messages, HipLink Mobile lets EMTs maintain communication without wasting any time. They can keep their focus on the patient while keeping the hospital personnel updated on the situation.

 

HIPAA-Compliance at Every Step

Aside from slowing down communication, ordinary emails and text messages can compromise patient privacy. Both HipLink Software and HipLink Mobile provide a solution. These products maintain HIPAA compliance at every step in the critical communications process. These highly-secure communication tools protect patient privacy with encryption, so EMTs and other personnel can communicate with one another without worry.

 

Critical Communications with HipLink

Are you looking for the best, fastest, and most accurate critical communications tools? Then HipLink Software and HipLink Mobile are ready to help. HipLink Software and HipLink Mobile can revolutionize your communication. Don’t just take our word for it, though. Download your 15-day trial to try these products for yourself.

 

 

 

 

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Communication matters. It matters, even more, when you work in a medical setting. Thankfully, HipLink is always here to help. With HipLink’s communication software, you get a range of options from desktop communications, emergency alerts, and integrated application paging. The HipLink Mobile app can help enhance communication even further. With the fastest communication and the strictest adherence to HIPAA regulations, HipLink helps keep communication open, saving minutes, and saving lives. Here are just some of the ways that you and your team can communicate through HipLink.

 

Patient Data

HipLink provides one of the easiest, ways to share patient data. This entirely web-based medical communication software allows physicians to access all relevant information in advance, to receive clinician reports quickly and safely, and to check patient information from anywhere, all at the touch of a button. Thanks to HipLink’s encryption and other security measures, only those who need encrypted, secure patient information may access it. The patient’s privacy is protected while all medical personnel have what they need to provide the right care. As a result, patients will have a better and healthier experience while in your medical care.

 

Changes and Updates

In a hospital or other medical setting, patient information can change in seconds. A patient may react poorly to medication, for example. Whether it’s a full-blown emergency or just a small shift, the patient’s care plan will have to change. That’s why your medical communication software has to work fast. Thankfully, HipLink does just that. With HipLink, medical personnel can communicate securely over video and Wi-Fi calling. This communication means better, more accurate care for patients. It means a reduced door-to-needle time. With HipLink’s reliable communication platform, patients have better outcomes.

 

 

Medical Communication Software

Are you looking for the perfect communication software for your healthcare industry? With HipLink, you get the fast and compliant communication that you need to improve patient care. Better patient care means better patient outcomes. Get started by requesting your free demo today.

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911 centers and other dispatchers use HipLink for their lifesaving communication. HipLink helps these centers save time during emergency calls.. When it comes to saving lives, timing matters more than anything. An emergency becomes much more survivable when the right people can respond quickly. That’s why the HipLink team is dedicated to getting the message across at lightning speed. Here’s how HipLink helps dispatchers save lives every day.

 

Instant and Reliable

No matter how reliable your network may be, there are lots of things that can prevent your message from getting through. HipLink is different. You can always rely on HipLink to deliver the right message to the right people at the right time. HipLink’s system avoids radio traffic with its standard messaging, so those messages always go through. When you send a message through HipLink, that message will arrive in an instant.

 

Logistics and Mobilization

With HipLink, you can communicate critical information. Thanks to HipLink’s encryption, you’ll never have to worry about violating compliance procedures while using it. All information, including logistical information, can go exactly where it needs to go. You can mobilize your team right away and with minimal questions or other delays.

 

Desktop Paging for Multiple Devices

With HipLink, emergency dispatchers can send critical messages from a desktop. Furthermore, they can send a single message to multiple people at the same time. The dispatcher gets the speed and usability of a desktop, while the responders get all of the convenience of a mobile message so that they can respond from anywhere. This combination saves lots of time during emergency situations.

 

Easy to Use Means Easy to Learn

Finally, HipLink is easy and simple to use. Neither dispatchers nor responders have to waste precious minutes figuring out how the system works. Since they won’t have to waste time learning the system, they can spend that time where it matters most: saving lives.

 

HipLink Communication

Do you need a better way for your dispatchers to communicate? Are you ready to save time and save lives in the process? You can start with a free trial or a free demo. Contact HipLink Software today to get started.

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Benefits of HIPAA Compliant Mobile Chat

 

HIPAA compliance sets the standard for protection of patient health information ensuring security standards are followed. Provisions for patient privacy and security are necessary in all steps of patient care. Hospitals must balance the need for HIPAA compliance with a requirement for continuous communication between clinicians which can be time-consuming and frustrating. Whether it is between a physician and a nurse or an EMT and an emergency room trauma team, it is crucial that communication be not only immediate, but also secure. With HipLink Mobile, you can send HIPAA compliant text messages to all medical personnel. It dramatically improves the speed and security of communication. Here are some benefits of HipLink Mobile’s HIPAA compliant chat application.

Secure Messaging

Medical clinicians and personnel must be extremely cautious with sharing unsecure patient information even with their coworkers. HipLink Mobile allows providers to send HIPAA compliant text messages with full protection of any PHI. All messages are encrypted at the highest level for full HIPAA compliance while allowing for open communication between users.

HipLink Mobile’s text messaging app uses the highest level of data encryption security both in transit and at rest. The “single session” handshake process in the encryption means the key is constantly changing. This short "time to live" makes cracking the encryption almost impossible. Doctors, nurses, EMTs, and other medical personnel can rest assured that the data they are sending is secure. Thus, HipLink Mobile’s text messages can be used to send ePHI that can include patient identifiers, diagnosis, and history as well as current status without any worry of HIPAA violations. Any attachments sent over HipLink Mobile are also encrypted.  

Easy to Use

Not only is the HipLink Mobile App text messaging feature protected and secure, but it is also simple to use. It works on both Wi-Fi and cellular networks to ensure no gaps in service. Personnel can easily respond to messages via a one-click message response feature. Distinct alert tones make it easy to know when a message is received. Group messages are also simple to send and allow all members of a care team to receive the necessary information with features for automatic escalation.

Remote Device Management

An added safety feature and benefit of HipLink secure messaging is the remote device management capabilities of the application. This allows an administrator to do things like enforce general policy, disable access, or delete data. This feature further increases HIPAA compliance and patient security.

HipLink Mobile’s secure messaging app provides medical professionals with a secure way to integrate HIPAA compliant text messages into their communication system and workflow. Improvements are quickly noticed with the speed and reliability of communication. Contact HipLink today to learn more about How HipLink Software empowers healthcare organizations with a reliable, complete communication platform.

 

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Benefits of an Alert Management System During a Medical Emergency

Effective emergency notification alerts are critical in the world of healthcare. It is vital for medical professionals to have an alert notification system that is reliable and able to reach all members of a care team immediately. HipLink is a mobile communication software system that is used at many large hospital centers. The alert management system integrated within the software makes medical communication on a large scale manageable, while improving the organization’s overall communication strategy. The HipLink alert management system is relied on during medical emergencies.

Improved Response Time in the Hospital

During a medical emergency, every second matters. Wasting time with slow, inefficient communication can be a matter of life or death. During these emergencies, trauma teams use HipLink to communicate critical information. At the scene, the ambulance team can quickly communicate their assessment of the situation. Templates are built into the communication software, so the first responders do not have to spend time typing out a detailed message. The alert notification will then be sent to all members of the trauma team. Once the patient reaches the hospital, the nurses and doctors on call will already be informed about the emergency and have a plan of action. The quick response time helps increase a patient’s chance of survival. The alert notification can also be sent to all types of devices including any smartphone, standard cell phones, IP phones, pagers, or to voice mails via text to speech. HipLink works on Wi-Fi and cellular networks which further improves response time ensuring that there will not be gaps in service.

Improved Response Time Outside of the Hospital

Outside of the hospital, HipLink is effective at improving response time to emergencies in nursing homes. HipLink allows the organization to integrate with patient alarm systems and emergency exit doors. In case of an emergency, the patient pulls an alarm, and all caregivers get an alert. The closest nurse can respond, letting the others know they are responding. If an emergency exit door is open, the caregivers are alerted, so they can investigate quickly. 

Coordination Between Care Team Members

In addition to improved response time, HipLink allows for seamless coordination between all members of a patient care team. Through the HipLink Software, information such as patient updates can be sent during an emergency to all professionals on the team. To ensure message delivery, escalation alerts can be created, giving each designated staff member the alerts that they need to respond to. This coordination can occur at all different levels and be used by a variety of different medical professionals including physicians, nurses, EMTs, or members of a trauma team. All communication is encrypted and HIPAA compliant. 

Communication is key to resolving any medical emergency. The alert notification system in the HipLink Software helps to improve response time and coordination between patient care team members. HipLink is easy to use, extremely reliable, and can be integrated into legacy hospital communication systems and software. Contact HipLink today to learn more about why our mobile app is called the “Easy Button.” 

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3 Ways HipLink Will Change Your Communication Strategy

In the healthcare world, fast, reliable communication is vital. When caring for a patient, there are often multiple levels of caregivers that need to be given information. From the EMT bringing the patient in, to the nurse eventually assigned to the patient, to the clinicians running vital testing, and the physicians who will work to find a solution, it is crucial to be in the loop and have all the most current health information. Mobile communications make management of your healthcare needs much more manageable. HipLink offers a mobile communication software that is extremely reliable.

HipLink can change the communication strategy at any hospital:

Improved Communication Between all Caregivers

A patient in the hospital sees many different faces during their stay. In a given night, they could see an EMT, emergency room doctor, emergency room nurse, and a floor doctor and nurse when admitted. With so many people working on one case, all communication is crucial. Enter HipLink. HipLink is a secure communication software platform that can help healthcare professionals decrease incident response time and work towards a resolution more effectively. With the ability to send real-time, secure messages, escalation alerts and patient updates, all medical professionals can stay in the loop and be aware of all pertinent situations. Whether it is physcian-to-physcian, phycisian-to-nurse or EMT-to-trauma team or other clinicians, HipLink improves communication at every level. HipLink is also able to create “on-duty” groups to ensure that all appropriate members of a care team are receiving information, and ensuring that those who don’t need the message are not inundated with messages that they don’t have to take time to read, reducing alert fatigue. HipLink works on both Wi-Fi and cellular networks so no need to worry about gaps in service. 

Clear Interface

HipLink is simple to use. Smartphones, standard cell phones, tablets, pagers, and IP phones all are supported by HipLink. The messages sent via the HipLink app on phones are fully encrypted to ensure patient confidentiality and HIPAA compliance. The straightforward design of HipLink makes it easy for medical professionals to use. Medical communication works best when all parties involved understand the communication strategy and the mobile interface.

Integration with Existing Systems

Your medical center may already have a communication strategy in place. Not to worry - HipLink easily integrates into existing systems. These systems include Nurse Call, EMRs, laboratory systems, Bed tracking, and more. Integrate HipLink into your existing hospital system and allow it to improve your communication strategies.   

Each step of a hospital’s communication strategy is critical to providing the best patient care. HipLink uses a mobile communications system that is easy to use, simple to integrate, and will greatly improve communication between hospital staff members. Contact HipLink today to learn how our product can further improve your hospital’s communication strategy.        

 

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