HipLink Blog

search

HipLink Insights

Welcome to our Blog! Please join the conversation with the latest company news and industry trends!

Subscribe to this list via RSS Blog posts tagged in mass notification

b2ap3_thumbnail_16.jpgLooking for more reliable text alert software? Ready to take your critical communications to a whole new level? Afraid that installing new software will become overwhelming? HipLink understands. That’s why we have made our text alert software as simple and straightforward as possible. We know that our clients handle critical, lifesaving work. They need simple to use, organized, and reliable communication software. We provide that software for all types of industries. If you’re ready to get started with HipLink, here’s what you need to know.

 

HipLink Has a Range of Products

HipLink has a range of products that you can tailor to your needs. We offer desktop paging, text alert software, automated alarm management, and more. We even offer an application called HipLink Mobile. Communication isn’t a “one size fits all” process. For first responders, medical staff, and others in high-stakes professions, communication must be simple, specific, and customized to fit their exact needs. Thankfully, HipLink is here to provide that specificity.

 

Text Alert Software Means Better Safety

When your job or building has text alert software, you can enjoy much more safety than you would have had otherwise. HipLink’s text alert software gets the message exactly where it needs to go, and it gets it there fast. With HipLink, your message won’t get delayed. Instead, it will spur quick and decisive action. For many of our clients, this means that HipLink helps save lives. After all, for many industries, every second matters.

 

Easy Installation Makes a Difference

With HipLink’s text alert software, you get easy installation. It’s fully web-based, supports any device, and supports plenty of integration opportunities. HipLink’s system is also user-friendly, which means better communication for everybody involved. The sooner you can install and learn a system, the sooner you can use it for all of your most critical communications.

 

We Have the Best Customer Satisfaction

Weighing your communication options? Then you should know that HipLink has the best customer satisfaction. Our clients, from police officers to school administrators, IT Directors, hospital staff members, and lots of other professionals, all have wonderful things to say about HipLink. Our clients love the efficiency, clarity, and power that HipLink provides.

 

Let HipLink Help

Need help getting started with HipLink’s text alert software? We’re ready to answer any questions you may have about our products. Contact us today to learn more about your options.

Hits: 348
0
How Enterprises Can Improve Their Crisis Management Strategy

 

There is a shooter in the building.  A patient is missing.  A tornado is seven minutes away.  There is a major fire in the building.  Enterprises will inevitably face crises.  Preparation is key to effective crisis response management. If there is a shooter in the building, the facility is locked down and the police are notified.  This scenario should also include a previously prepared, very rapid announcement to the entire staff for everyone to stay where they are, lock the doors, and hide. Being prepared in this situation could save many lives by simply sending a message – if the messaging system itself is effective. 

 

In today’s world, wireless communication is the most effective method of alerting the right people at the right time that there is a crisis.  Regardless of the time of day or night, wireless communication ensures that, once notified, team members can work together to effectively respond in a crisis.

 

Mass Notification Software

 

The wireless infrastructure consists of many different carriers using varying protocols.  With individuals and enterprises having different needs and tastes, it is impossible for every person to use the exact same wireless device.  The key is to make all the different devices work together. 

 

HipLink is wireless messaging software providing enterprises, law enforcement, fire departments, utilities, and emergency dispatch centers text and voice messaging capabilities to any mobile device and carrier.  A web-based collaborative software that supports your enterprise before, during, and after an emergency, HipLink can work as a stand-alone messaging system or be integrated with virtually any software – including computer dispatch systems, PBXs, or other software for the wireless alert notification component.  Whether you need to emergently notify 50 individuals, 5,000 individuals, or an entire city, HipLink is an established, proven emergency alert system that will meet your mass notification needs. 

 

A robust, secure, and highly scalable wireless communications software, HipLink’s mass notification software has some of the following key features:

 

  • Alerts and notifications under a single umbrella to the widest possible range of devices: phones, pagers, fax machines, email, smartphones, etc.
  • Automatically switch communication protocols or networks when a disaster knocks out a key piece of infrastructure
  • Integrated mapping application sends alerts to very specific areas
  • Dispatch IPAWS from HipLink directly
  • Geographically target WEA, EAS, NWEM, COG to COG, and public feeds
  • Public-facing web sign-up module lets citizens specify the best means of communications

 

Notify the Right Groups at the Right Time

 

Grouping is a major feature of HipLink software that will improve your organization's crisis management strategy by ensuring the correct messages or tasks are assigned to the right individuals at any time, all the time.  These types of groups are:

 

  • Broadcast groups – everyone in the group receives the message
  • On-duty groups – allows for scheduled resources and alerts to be sent to particular groups at any time
  • Rotate groups – allows for even distribution
  • Escalation groups – allow for mission critical alerts that must be answered
  • Subscription Groups – individuals can opt in to receive updates
  • Follow-Me Groups – multiple receivers can be set up for one individual

 

A truly remarkable feature of HipLink is any group can be nested inside another group.  With this feature, an enterprise is equipped with powerful tools to easily build response groups within the organization. 

 

Unlimited Degrees of Permissions

 

If administration and upkeep are dependent on one unit in an enterprise, even the most robust solution can be inadequate.  HipLink Department Feature allows for distribution of administration and user functions to be delegated while still maintaining control.  Unlimited degrees of permissions can be assigned.  Smaller departments can support their own users, update schedules, and give permissions, ensuring that your wireless platform is always maintained and up-to-date with very little, if any, impact on the enterprise. 

 

Prepare, Respond, Recover

 

Utilizing HipLink, an enterprise is supported before, during, and after a crisis.  To prepare, an organization can perform test drills and see which areas need improvement, test carrier efficiency, assign responsibilities for responses, and more.  During a crisis, HipLink sends the most powerful alert notifications to all devices.  It allows one to see real-time status of resources, execute a response plan from devices, as well as perform remote applications from devices.  To aid in recovering from a crisis sooner, HipLink provides a performed detailed analysis of personnel response, carrier efficiency, and system performance.  This enables an enterprise to assess deficiencies and plan for faster responses in the event of future crises.

 

Maximum Reliability

 

In the event of a crisis, one of the very worst things that can happen is failure of the primary message delivery method.  The chance of this occurring with HipLink is non-existent, as HipLink has built-in failover functionality at the carrier level and the receiver level.  This means the message will be delivered even if the primary delivery method should fail. 

 

In the event of a crisis, you certainly want the best possible system for mass notification, alerts, and messaging to ensure the safety of your employees as well as protect your enterprise.  Integrating HipLink into your existing software is certain to improve your enterprise’s crisis management strategy.  For more information, contact HipLink at 800-524-7503.

  

 

Hits: 3718
0