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23
Dec
0

Streamline Your Wireless Communication Infrastructure

Posted by on in IT - Information Technology

Safelite’s infrastructure is comprised of hundreds of applications, monitored constantly by a network monitoring system. Previously this system did not have a useful way to notify technicians wirelessly of any sudden network anomalies. The company’s main messaging protocol was email, which is unreliable for the notification of network service outages. 

Any wireless communication between teams required a great deal of tedious programming, including typing individual email addresses for delivery. Precisely for this reason, Ted Meisky, the Manager of Open Systems for Safelite was tasked to find a more reliable wireless communication system for his company. During his search he discovered that HipLink was the only viable solution. 

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