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How Communication Challenges Cost Your IT Department Money

No one wants an emergency to delay or completely halt daily operations. But even with a state-of-the-art IT department, this reality can’t be completely avoided.

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Is Multi-Modal Messaging Required for a Solid IT Incident Management Strategy?

You’re an IT service provider with a client account where a critical server that manages payment processing just crashed. You need to get that server operational immediately. And every minute that it’s down can represent thousands in lost revenue for your client.

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Unify All Teams and Devices With a Single Solution for HIPAA Compliant Communications

Healthcare organizations have long struggled with the challenge of unified communications. The demands of providing quality patient care while complying with HIPAA regulations can be daunting. However, there are solutions available that can help healthcare organizations to streamline their communications while remaining compliant with HIPAA.

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Top 5 Reasons for BYOD and Mobile Applications

Not too long ago, the use of mobile devices inside organizations was a foreign and often heavily debated concept.  The rapid increase of BYOD integrations and Mobile Application Management (MAM) has become an evolving phenomenon with many personal mobile devices present in the work place.

 

BYOD offers the capability to support fewer employee network devices, yet still unleashes productivity amid employees and partners. A successful BYOD implementation leverages the organization’s network and gets the best out of consumer technology.  In combination with cloud-based applications, personal device expansion, and data center reorganization, BYOD and MAM provide an opportunity for organizations to build the best network design with mobility in mind.  Managing BYOD and MAM properly is an integral part of any growth strategy. Organizations that incorporate formal programs and successful training will reap five crucial benefits:

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IT Solutions Series #3: How to Enhance Communications that are limited to Email and SMS

Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster. For our third IT incident in this series we will be looking at how to enhance communications that are limited to email and SMS.

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