When most people think of hospital alarms, they picture bedside monitors and rapid response teams. Some of the most costly and disruptive risks, however, start behind the scenes in the plant room, chiller, boilers, OR freezers, blood bank fridges, boilers, and HVAC systems.
Hospital operations have become far more complex for single-channel communication. IT, facilities, EVS, security, and transport teams work across devices, shifts, and buildings, which makes real-time coordination and communication more challenging.
Every day, hospitals deal with a flood of alarms; from nurse call systems and security to infrastructure equipment, generators, med gas, HVAC units and fire panels. Some of these alerts are urgent, but not all.
In today’s high-stakes enterprise environment, delays in emergency communication can result in lost lives, disrupted operations, and costly compliance failures. From extreme weather to ransomware attacks and internal system outages, poor incident response is often a result of flawed communication, rather than a flawed strategy.
If you’re working in IT In 2025, diligence is your watchword (or one of them). At every turn, there are hackers and thieves trying to steal your information and that of your customers. That’s why it is vital to have IT management software to help prevent and respond to attacks.
Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster. For the eighth IT incident in this series we will be looking at how to effectively communicate with internal and external groups outside of the IT team, ensuring that these communications occur as efficiently as possible.
Welcome to our blog series about the 8 Solutions to Resolve IT Incidents Faster. For our seventh IT incident in this series we will be looking at how to prioritize alerts to prevent you from missing the most important ones.
Welcome back to our series “8 Solutions to Resolve IT Incidents Faster”. This time, we’re looking at how to easily escalate issues to the right team so the right people are responding to each incident.
Welcome back to our series, 8 Solutions to Resolve IT Incidents Faster. For our fifth strategy, we’re looking at how to prevent unnecessary redundancy in an organization’s communication systems.