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HipLink Insights

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Transforming Healthcare with Mobile Health Technology

Mobile health technology is transforming the entire healthcare system. The combination of innovative data analytics and mobile technologies are simplifying the methods used by healthcare professionals from the patient care experience to healthcare administration.

 

Healthcare providers faced obstacles with mobile health technology lacking essential protective measures as they relate to shared patient information, ensuring conformity of mobile devices with EMRs, and concluding which apps were the safest and most effective.  Today, the efficacy of mobile health technology has proven successful.  With access to a fully optimized, real-time, reliable mobile health app, healthcare providers have immediate access to vital information and the ability to share it with other pertinent team members. 

 

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The Joint Commission’s New Position on Patient Care through Text Messaging

 On April 29th, 2016, the Joint Commission announced its new position on patient care through text messaging. This is a tremendous step forward in healthcare communication and will improve many aspects of patient care. At this time, physicians or licensed independent practitioners are able to text orders for patient care, treatment, services to the hospital, or other health care settings if they are using a secure text messaging platform. 

The initial stance was that text messaging was not considered safe enough to use in healthcare settings due to unsecured text messages being transmitted via personal mobile phones.

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Secure, Reliable Messaging and Ransomware

How do you keep your communication flow during a cyber attack? The recent cyber attacks in hospitals are raising many questions about safety and security within many organizations.

CNN just recently reported that Ransomware is growing and that the FBI received 2,453 complaints about Ransomware hold-ups last year, costing the victims more than $24 million dollars”. CSO Online reported that incident response teams are dealing with 3-4 Ransomware incidents weekly. They also report that ransom requests have increased considerably and that in many cases the cost of recovery is so extreme that the only valid option is to consider payment.

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The Spirit of Competition Is at the Heart of HipLink

If you have never been to a drag racing event, you are missing the time of your life. You get to walk through the pits and talk to the drivers and mechanics while they are preparing for the race. This is reality at its best. The event itself is an open circus venue with food and beverage vendors surrounding the pit area. It’s a great place to take the whole family!

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AT&T’s Global Supplier Diversity Program Selects HipLink

HipLink is proud to announce that AT&T has accepted the company into its prestigious Global Supplier Diversity Program, which supports our combined commitment to promoting ongoing change.

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The Safelite Group Streamlines Critical Alerts with HipLink Software

In 1947, two Wichita, Kansas business partners opened a small auto glass shop. Forty-five years later, the single shop had expanded into a major corporation, with over 1 million windshields manufactured. Today, Safelite Group, Inc. employs almost 6,000 people around the U.S. and operates three major business units: automotive glass fulfillment services, windshield manufacturing, and fleet and insurance claims management services.

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HipLink Partners with TCS to Provide Unified Critical Communications for FIFA

HipLink & TCS Offer New Enterprise Grade Communications Solution

Effective communication means having everyone on the same page. However, any time you need to coordinate secure communications across a diverse group — from first responders covering a natural disaster to officials at sporting events to enterprise executives to facilities managers on college campuses — the biggest challenge is ensuring that messages are delivered reliably and securely, regardless of the mobile device they are using. A new partnership between HipLink and TeleCommunication Systems, Inc. (TCS) solves the challenge, cost-effectively with HipLink’s new HipText feature.

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HipLink Critical in Maintaining Public Safety for Army Chemical Waste Facility

HipLink messaging software was the missing piece dispatchers in Tooele County, Utah needed to quickly disseminate text messages to first responders and agency personnel who rely on smartphones and cell phones. “Tooele County is unique,” says Lieutenant Regina Campbell, Communications Officer for Tooele County. “We are home to a large government facility, the Tooele Chemical Agent Disposal facility at the U.S. Army Deseret Chemical Depot.”

Previously, dispatchers struggled to reach first responders, consuming valuable time and often failing to reach them in critical situations. But with HipLink in place, dispatchers can now automate the process of sending of outbound messages with virtual certainty of reaching the appropriate first responder.

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At Grace Hospital HipLink Provides Critical Alerts Eliminating Alarm Fatigue

Grace Hospital is committed to providing the best clinical care to patients with complicated health conditions. It looked to enhance its clinicians’ ability to focus on direct patient care while reducing alarm fatigue and increasing protection of patients’ personal health information. The hospital also wanted to improve the communications between its four locations to increase efficiencies and centralize functions.

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