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HipLink Insights

Welcome to our Blog! Please join the conversation with the latest company news and industry trends!

Recent blog posts
The Safelite Group Streamlines Critical Alerts with HipLink Software

In 1947, two Wichita, Kansas business partners opened a small auto glass shop. Forty-five years later, the single shop had expanded into a major corporation, with over 1 million windshields manufactured. Today, Safelite Group, Inc. employs almost 6,000 people around the U.S. and operates three major business units: automotive glass fulfillment services, windshield manufacturing, and fleet and insurance claims management services.

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HipLink Issued Patent for Delivery of Critical Voice Communications

If you’ve ever received a voicemail generated from an automated message, you’re likely familiar with the problems that arise. Typically, you’ll only get the tail end of a message and forever lose any essential information that you missed at the start of the recording — which happened while your voicemail message was playing.

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Improve Critical Enterprise Communications with a Highly Secure Messaging Platform

HipLink is committed to providing BlackBerry users with the most secure and feature rich solution in the market place. Our native BlackBerry app was developed specifically for high-level BlackBerry customers in regulated industries where security and privacy are of prime importance, including healthcare, public safety, and IT.

In every organization, rapid communication is a top priority. However, highly regulated and security-minded organizations face even greater challenges as they move from pagers and radios to integrated messaging through smartphones.

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HipLink Partners with TCS (NASDAQ:TSYS) to Provide Unified Critical Communications

HipLink & TCS Offer New Enterprise Grade Communications Solution

Effective communication means having everyone on the same page. However, any time you need to coordinate secure communications across a diverse group — from first responders covering a natural disaster to officials at sporting events to enterprise executives to facilities managers on college campuses — the biggest challenge is ensuring that messages are delivered reliably and securely, regardless of the mobile device they are using. A new partnership between HipLink and TeleCommunication Systems, Inc. (TCS) solves the challenge, cost-effectively with HipLink’s new HipText feature.

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HipLink Critical in Maintaining Public Safety for Army Chemical Waste Facility

HipLink messaging software was the missing piece dispatchers in Tooele County, Utah needed to quickly disseminate text messages to first responders and agency personnel who rely on smartphones and cell phones. “Tooele County is unique,” says Lieutenant Regina Campbell, Communications Officer for Tooele County. “We are home to a large government facility, the Tooele Chemical Agent Disposal facility at the U.S. Army Deseret Chemical Depot.”

Previously, dispatchers struggled to reach first responders, consuming valuable time and often failing to reach them in critical situations. But with HipLink in place, dispatchers can now automate the process of sending of outbound messages with virtual certainty of reaching the appropriate first responder.

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At Grace Hospital HipLink Provides Critical Alerts Eliminating Alarm Fatigue

Grace Hospital is committed to providing the best clinical care to patients with complicated health conditions. It looked to enhance its clinicians’ ability to focus on direct patient care while reducing alarm fatigue and increasing protection of patients’ personal health information. The hospital also wanted to improve the communications between its four locations to increase efficiencies and centralize functions.

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HipLink Wins Large Hospital Group in Competitive Runoff


When Catholic Health Initiatives (CHI) created its secure communications strategy, the leaders of the national, nonprofit health system knew they needed a comprehensive technology solution. They also knew it would be a challenge to find that solution. In HipLink, CHI found a partner that could take on that challenge and help it realize the benefits of cutting-edge mobile health communications.

CHI is a national nonprofit health system with headquarters in Englewood, Colorado. CHI operates in 17 states and includes 86 hospitals and 40 long-term care facilities. With total annual revenues of more than $10.7 billion and approximately 83,000 employees, CHI ranks as the nation’s second-largest faith-based health system.

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Meet HipLink at HIMSS 2015


The largest health IT event in the industry is fast approaching, giving healthcare professionals, clinicians, and executives the opportunity to explore the latest and greatest in health IT. HipLink will be there … and we hope you will be too!

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