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HipLink Insights

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After-Action Reporting and Why It’s Important

As much as we might wish otherwise, mission-critical emergencies can and do happen. While the initial focus is on correcting the problem, it's also essential to do a postmortem of what occurred. This means you look at what went wrong and determine if the situation was avoidable or inevitable.

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Are Overlapping Business Systems Confusing Your Team?

In the IT world, new processes and solutions are released every day that promise to overhaul systems, streamline activities and generally make life easier for the department. But the problem is these disparate plug-and-play patches are often not designed to serve as holistic solutions.

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Does Your System Have the Coordination and Visibility for Fast Issue Resolution?

You’ve been brought on as an outside IT provider. Your company’s primary purpose is to oversee routine IT needs. But more importantly, you’re the first line of defense if your client’s system crashes, experiences an outage, or any other issue that interrupts routine or critical operations.

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Cyber Security Essentials for Any Company

Compared to the previous years, 2021 saw a significant increase in cyberattacks. IoT rose by 6%, cryptojacking rose 19%, and ransomware attacks rose by a staggering 105% between 2020 and 2021. Regardless of the size of a company, having adequate cybersecurity equipment and protocols is essential for any successful business. 

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Unify All Teams and Devices With a Single Solution for HIPAA Compliant Communications

Healthcare organizations have long struggled with the challenge of unified communications. The demands of providing quality patient care while complying with HIPAA regulations can be daunting. However, there are solutions available that can help healthcare organizations to streamline their communications while remaining compliant with HIPAA.

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Can an SMS Alert System Help Your Company Maintain Mission-Critical Communications?

Life is unpredictable in today’s world. You can’t be too prepared for an emergency. Keeping your workers safe and informed is a top priority to avoid costly lawsuits and protect your business from service interruption. Traditionally, emails, push notifications, and phone calls were the way to go, but they’re not as effective.

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Effective HIPAA Compliant Solution – Without Compromise

The way healthcare professional’s access data is changing, but security needs to change to meet HIPAA standards. Access to information is critical for physicians and staff as rapid communication and ease of access may determine a patient’s life or death. One of the most popular ways to access patient files is via mobile devices. Unfortunately these devices aren’t always as secure as they should be and the healthcare industry has been the target of staggering amounts of successful cyber attacks over the past few years. 

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Are You Getting the Most from Your Healthcare Communication Software?

More than almost any other industry, healthcare requires excellent, consistent, communication software. Healthcare team can’t afford to waste a single second on unreliable communication. Thankfully, with the right communication software, you can save time and save lives. Does your healthcare communication provide the following essentials? If not, it’s time to switch to a different, more dependable software. HipLink can provide exactly what you need. 

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Benefits of an Alert Management System During a Medical Emergency

Effective emergency notification alerts are critical in the world of healthcare. It is vital for medical professionals to have an alert notification system that is reliable and able to reach all members of a care team immediately. HipLink is a mobile communication software system that is used at many large hospital centers. The alert management system integrated within the software makes medical communication on a large scale manageable, while improving the organization’s overall communication strategy. The HipLink alert management system is relied on during medical emergencies.

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Benefits of HIPAA Compliant Mobile Chat

HIPAA compliance sets the standard for protection of patient health information ensuring security standards are followed. Provisions for patient privacy and security are necessary in all steps of patient care. Hospitals must balance the need for HIPAA compliance with a requirement for continuous communication between clinicians which can be time-consuming and frustrating. Whether it is between a physician and a nurse or an EMT and an emergency room trauma team, it is crucial that communication be not only immediate, but also secure. With HipLink Mobile, you can send HIPAA compliant text messages

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Critical Medical Information Is Communicated Through HipLink Software: Encrypted & HIPPA Compliant

Communication matters. It matters, even more, when you work in a medical setting. Thankfully, HipLink is always here to help. With HipLink’s communication software, you get a range of options from desktop communications, emergency alerts, and integrated application paging. The HipLink Mobile app can help enhance communication even further. With the fastest communication and the strictest adherence to HIPAA regulations, HipLink helps keep communication open, saving minutes, and saving lives. Here are just some of the ways that you and your team can communicate through HipLink.

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10 Steps for Ensuring HIPAA Compliance

Avoiding HIPAA violations is vital to any organization. This is especially true since penalties have continued to increase under the Omnibus Final Rule.  

The following 10 steps are suggested to help organizations achieve HIPAA compliance with the final rule: 

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5 Tips for Healthcare Providers: Streamlining Your Communication System

With all the buzz about artificial intelligence, machine learning, and the internet-of-things that’s taken hold of medical advancement, it’s easy to forget that the average hospital still relies on disparate, legacy communication systems. HipLink Software solves this problem.

The benefits of HipLink unifying communication systems under one platform are numerous. Here are five strategies that healthcare providers can use to help streamline their internal communication.

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3 Ways HipLink Will Change Your Communication Strategy

In the healthcare world, fast, reliable communication is vital. When caring for a patient, there are often multiple levels of caregivers that need to be given information. From the EMT bringing the patient in, to the nurse eventually assigned to the patient, to the clinicians running vital testing, and the physicians who will work to find a solution, it is crucial to be in the loop and have all the most current health information. Mobile communications make management of your healthcare needs much more manageable. HipLink offers a mobile communication software that is extremely reliable.

HipLink can change the communication strategy at any hospital.

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Enhance Clinicians’ Ability to Focus on Direct Patient Care

Grace Hospital in Ohio is commonly known as a high stress and high fatigue environment. Operating as a not-for-profit hospital, within a hospital, Grace handles patients with the most complex and serious cardiac conditions. While they only staff experienced and dedicated individuals, all four hospitals suffered from alarm fatigue, a struggling budget, and strained communication. 

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Saving Lives through Improved Communication

Medical centers are in the business of saving lives, making patient survival rates heavily dependent on the expediency and efficiency of the medical center’s communication methods. For instance, the ER nurse activates the trauma teams and the doctors and staff need the paging system to keep each other informed of developing situations and emergency cases. Unfortunately, the most common technical solutions for medical communication are outdated and inflexible.  

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Reduce Cost and Dependency On Paging

Saving lives is one of the main purposes of a hospital. In order to fulfill this purpose, a hospital must have clear communication. Healthcare providers work together and are constantly in communication in order to provide the best healthcare possible. However, trying to manage multiple pages can cost both time and money. One hospital found a solution to this problem and it’s saving them in a big way. 

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The Joint Commission’s New Position on Patient Care through Text Messaging

 On April 29th, 2016, the Joint Commission announced its new position on patient care through text messaging. This is a tremendous step forward in healthcare communication and will improve many aspects of patient care. At this time, physicians or licensed independent practitioners are able to text orders for patient care, treatment, services to the hospital, or other health care settings if they are using a secure text messaging platform. 

The initial stance was that text messaging was not considered safe enough to use in healthcare settings due to unsecured text messages being transmitted via personal mobile phones.

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Transforming Healthcare with Mobile Health Technology

Mobile health technology is transforming the entire healthcare system. The combination of innovative data analytics and mobile technologies are simplifying the methods used by healthcare professionals from the patient care experience to healthcare administration.

 

Healthcare providers faced obstacles with mobile health technology lacking essential protective measures as they relate to shared patient information, ensuring conformity of mobile devices with EMRs, and concluding which apps were the safest and most effective.  Today, the efficacy of mobile health technology has proven successful.  With access to a fully optimized, real-time, reliable mobile health app, healthcare providers have immediate access to vital information and the ability to share it with other pertinent team members. 

 

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How to Effectively Implement Secure Text Messaging in Healthcare

Implementation of Secure Text Messaging (STM) affords healthcare providers a convenient, efficient method to communicate with colleagues in real time.  Lab results, medication requests, and test results can all be sent and received via a secure, encrypted text messaging app. 

 

However, implementation alone does not ensure usage of the STM app.  Many healthcare providers may be skeptical of the new changes to the existing system.  In order to augment adaptation, hospitals need to be driven and encouraging in their efforts to promote usage of the app.  An internal marketing campaign, support from the IT department, and positive feedback from users are some ways this can be done. 

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