Tooele County was quickly emerging as a profitable and attractive destination for those businesses that were looking to find a growing base of customers. According to reports, Tooele County had also seen a major increase in job growth. Moreover, Tooele County is home to a number of tourist attractions. Tooele County in Utah is only about a thirty minute commute by car from Salt Lake City, making it an ex-urban community that continues to grow in popularity with new families and residents.
As more organizations turn to the use of emergency messaging software, first responders see a great advantage to having a system in place that uses this service. Hospitals, emergency management teams, and municipalities use emergency notification and mass communication programs to handle crisis management in a very efficient way.
With this brought to light, police and fire departments, and emergency medical services have integrated these software programs into their daily operations.
No one needs good communication like first responders. The information delivered by dispatchers can mean the difference between life and death, and a single missed message could mean a lost life. The New Jersey town of Toms River found itself facing a crisis. They dealt with hundreds of callouts a day and the old system simply couldn’t handle that volume of dispatches. It was time for a fresh solution. Lives depended on it.
Not only is Toms River the county seat, but it serves as an evacuation point, vacation destination and has a military base nearby.
Let’s be honest, we live in a dangerous world. From school shootings to bomb threats to gang activities, violence is sadly very prevalent today. Luckily, we have the public safety system as well as hospitals and other resources who will do anything and everything they can to help us if the need arises. However, before they can help us, they need to be notified – immediately and accurately. Notifying one police officer if there is a shooter in the local mall is not sufficient notification.
In today’s world, our police departments, fire departments, EMS departments, hospitals, educational institutions, large enterprises, and many others must have the means to reach people promptly when there is an emergency. This involves having a wireless paging software system with complete two-way SMS texting, voice messaging, and fax messaging capabilities to virtually any device.
HipLink & TCS Offer New Enterprise Grade Communications Solution
Effective communication means having everyone on the same page. However, any time you need to coordinate secure communications across a diverse group — from first responders covering a natural disaster to officials at sporting events to enterprise executives to facilities managers on college campuses — the biggest challenge is ensuring that messages are delivered reliably and securely, regardless of the mobile device they are using. A new partnership between HipLink and TeleCommunication Systems, Inc. (TCS) solves the challenge, cost-effectively with HipLink’s new HipText feature.
HipLink messaging software was the missing piece dispatchers in Tooele County, Utah needed to quickly disseminate text messages to first responders and agency personnel who rely on smartphones and cell phones. “Tooele County is unique,” says Lieutenant Regina Campbell, Communications Officer for Tooele County. “We are home to a large government facility, the Tooele Chemical Agent Disposal facility at the U.S. Army Deseret Chemical Depot.”
Previously, dispatchers struggled to reach first responders, consuming valuable time and often failing to reach them in critical situations. But with HipLink in place, dispatchers can now automate the process of sending of outbound messages with virtual certainty of reaching the appropriate first responder.
